Communications Officer

Wilkes University•Wilkes-Barre, PA

5d•Onsite

About The Position

Wilkes University invites applicants for a full-time Communications Officer in the University Police Department (UPD). The Department is committed to providing a safe environment for students, faculty, staff and campus visitors. The Communications Officer receives and transmits information via campus radio and telephone systems. Monitors fire and intrusion alarm systems as well as CCTV cameras. Responsibilities include interacting with various members of the public in person and via telephone, and dispatching Officers during routine and emergency situations. The Communications Officer will maintain a detailed activity log of all public safety actions. Performs other administrative functions related to Parking Enforcement, Identification Issuance, Access Control, Campus Switchboard Operations, and Records Maintenance.

Requirements

High school diploma is required.
Two years' experience or an equivalent combination of education and work experience that demonstrates the necessary skills and abilities to perform the job.
Must be detailed oriented.
Demonstrate a high degree of accuracy in work output.
Must demonstrate customer service skills.
Maintain strict confidentiality.

Nice To Haves

Prior law enforcement and/or emergency dispatching experience is preferred.
Working knowledge of computer applications.
Experience with data entry preferred.
Experience in communicating effectively to a diverse audience is essential.

Responsibilities

Receives and transmits information via campus radio and telephone systems.
Monitors fire and intrusion alarm systems as well as CCTV cameras.
Interacts with various members of the public in person and via telephone.
Dispatches Officers during routine and emergency situations.
Maintains a detailed activity log of all public safety actions.
Performs other administrative functions related to Parking Enforcement, Identification Issuance, Access Control, Campus Switchboard Operations, and Records Maintenance.