Communications Officer

Bucknell University
$18 - $18Onsite

About The Position

We're hiring a Public Safety Communications Officer (casual role). Ready for a high-impact, casual role where you are the heart of campus safety? Bucknell University needs a quick-thinking individual to join our 24-hour Communications Center! YOU ARE THE LIFELINE: - Handle emergency and routine calls (phone/radio). - Dispatch Public Safety Officers instantly. - Monitor fire alarms, camera feeds, and use crucial systems like NCIC/JNET. - Maintain vital communication between officers, the community, and external agencies.

Requirements

  • High School Diploma or GED
  • Up to one year or more in law enforcement, security, safety or dispatch training or related field.
  • All Public Safety employees are Campus Security Authorities as defined by the Clery Act.
  • This position is classified as Category I for exposure to Bloodborne Pathogens.
  • Candidates must be authorized to work in the US without a need for current or future visa sponsorship.

Nice To Haves

  • Vocational or Technical Training or Degree.
  • Association of Public Safety Communications Officials (APCO) Telecommunications Certification
  • APCO Emergency Medical Dispatch (EMD) Certification
  • CPR/First-Aid Certification.

Responsibilities

  • Answers telephone and radio calls.
  • Collects information and dispatches the appropriate emergency personnel to incidents, alarms and emergencies.
  • Maintains accurate operation logs in accordance with federal emergency communication regulations.
  • Monitors and operates the University camera and surveillance systems.
  • Monitors fire, intrusion, trouble and panic alarms.
  • Alerts emergency personnel as appropriate.
  • Assists residential support services resolve student access and parking issues.
  • Searches recording logs to support officer requests.
  • Updates the campus buildings address locations, GPS readings and buildings type in the database used in University information programs and systems.
  • Submits computerized work orders to the Facilities Department for repairs on campus.
  • Coordinates personnel for routine and emergency calls after hours.
  • The job description's listed responsibilities and task are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed.

Benefits

  • Flexible scheduling options determined by role
  • Medical, prescription drug, vision, dental, life, and long-term disability insurance options
  • An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
  • Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
  • Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves.
  • Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children.
  • Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
  • A comprehensive employee wellness program including program incentives
  • A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card
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