Communications Officer

Wilkes University • Wilkes-Barre, PA

6d • Onsite

About The Position

Wilkes University invites applicants for a full-time Communications Officer in the University Police Department (UPD). The Department is committed to providing a safe environment for students, faculty, staff and campus visitors. The Communications Officer receives and transmits information via campus radio and telephone systems. Monitors fire and intrusion alarm systems as well as CCTV cameras. Responsibilities include interacting with various members of the public in person and via telephone, and dispatching Officers during routine and emergency situations. The Communications Officer will maintain a detailed activity log of all public safety actions. Performs other administrative functions related to Parking Enforcement, Identification Issuance, Access Control, Campus Switchboard Operations, and Records Maintenance.

Requirements

• High school diploma required.
• Two years' experience or an equivalent combination of education and work experience that demonstrates the necessary skills and abilities to perform the job.
• Detailed oriented.
• Demonstrate a high degree of accuracy in work output.
• Experience in communicating effectively to a diverse audience is essential.
• Must demonstrate customer service skills.
• Maintain strict confidentiality.

Nice To Haves

• Prior law enforcement and/or emergency dispatching experience is preferred.
• Working knowledge of computer applications and experience with data entry preferred.

Responsibilities

• Receive and transmit information via campus radio and telephone systems.
• Monitor fire and intrusion alarm systems as well as CCTV cameras.
• Interact with various members of the public in person and via telephone.
• Dispatch Officers during routine and emergency situations.
• Maintain a detailed activity log of all public safety actions.
• Perform administrative functions related to Parking Enforcement, Identification Issuance, Access Control, Campus Switchboard Operations, and Records Maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED