Communications Officer 2

State of Louisiana • Baton Rouge, LA

5d • Onsite

About The Position

The Communications Officer 2 acts as the point of contact with the general public for emergency situations, accidents, complaints, etc. at the Southern University Campus. The mission of Southern University and A&M College, an Historically Black, 1890 land-grant institution, in Baton Rouge, Louisiana, is to provide a student-focused teaching and learning environment that creates global leadership opportunities for a diverse student population where teaching, research, service, scholarly and creative expectations for students and faculty are achieved through the bachelor’s, master’s, and doctoral programs offered at the institution via different instructional modalities and via public service.

Requirements

• One year of experience in transmitting and receiving messages by radio or in administrative services; OR One year of training in a business or clerical-related curriculum in a business school or technical institute; OR Thirty semester hours of college training.
• Must meet the terminal operator certification/re-certification requirement within six months of employment as required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines.
• An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Responsibilities

• Receive and respond to informational requests from law enforcement officers.
• Receive, analyze, prioritize and respond to general public complaints and inquiries with complete independence.
• Alert the nearest law enforcement office to location and relay the information.
• Search, modify and delete computerized records for vehicle registrations, driver's licenses, wanted felonies, missing persons, unidentified persons, stolen property, etc.
• Maintain proper record keeping.
• Monitor Jag Safe App, I-Notification System License Plate Reader and other security cameras.
• Other duties assigned as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed