Communications Manager

CONCERNS OF POLICE SURVIVORS, INC.•Camdenton, MO

2d•$65,000 - $75,000

About The Position

Responsible for managing and directing the internal and external communications strategies of C.O.P.S. This role involves developing and implementing comprehensive communication strategies, creating content for various platforms, managing media relations, coordinating internal communications, and supporting fundraising and outreach efforts. The position also oversees merchandise strategies, including budget, pricing, and distribution.

Requirements

High School Diploma required.
2-3 years of experience required.
An understanding of Adobe Creative Cloud programs, specifically InDesign, Photoshop, and Illustrator.
Problem Solving and Reasoning Ability: Ability to resolve problems in a timely manner and deal with a variety of situations where organization is required. Develop alternative solutions. Deal with a variety of situations where only limited instruction is offered.
Language Skills: Persuasive writing and strong verbal communications. Ability to speak effectively in person and on the phone to convey appropriate C.O.P.S image to callers and visitors.
Customer Service Skills: Manage difficult or emotional situations. Respond promptly to inquiries and needs of others. Respond to requests for service and assistance. Meet commitments.
Mathematical Skills: Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
Computer Literacy: General knowledge of computers and software is necessary, including word processing, spreadsheets, e-mail, and database.
Interpersonal Skills: Ability to interact at the executive level.

Nice To Haves

Bachelor’s degree in Public Relations, Communications, Marketing or Business Development preferred.
5-7 years of experience preferred.
Writing experience is preferred.
Basic knowledge of Microsoft Office and Google Suite preferred.

Responsibilities

Develop and implement comprehensive communication strategies that support organizational goals.
Create and manage graphics and written content for websites, magazine, email campaigns, social media, annual reports, and promotional materials.
Ensure consistent brand messaging and visual identity across all communication channels.
Draft press releases, talking points, speeches, and executive communications.
Manage media relations and serve as a point of contact for media inquiries.
Coordinate internal communications to keep staff, survivors, chapters, and partners informed.
Track and analyze communication metrics and provide performance reports.
Support fundraising, donor stewardship, events, and community outreach through strategic communications.
Oversee content calendars and marketing campaigns.
Develop and execute merchandise strategies that align with the organization’s brand and mission.
Ensure merchandise branding is consistent with organizational standards.
Develop promotional campaigns to support merchandise sales.
Oversee merchandise budgets, pricing, and profit margins.
Assist with coordination of merchandise distribution for conferences, events, donor recognition, and outreach initiatives.