Communications Manager

EXPERIENCE CAMPS, INC.•Westport, CT

1d•Hybrid

About The Position

The Communications Manager plays a critical role in ensuring Experience Camps’ visibility and engagement in order to drive awareness, community growth, and fundraising support for childhood grief. This person is the day-to-day owner of our external communications engine: they develop and implement strategic communications plans, manage core content channels (email, blog, website publishing, and select campaigns), and help ensure that the story and voice of Experience Camps are shared creatively, meaningfully, and on-brand across audiences. The ideal candidate is a strong storyteller and strategic thinker who is equally comfortable drafting and publishing content across Marketing, Innovation, Programs, and Development to bring campaigns and projects to life.

Requirements

6+ years of relevant professional experience in communications and/or marketing, preferably in a nonprofit organization.
Bachelor's Degree in a related field, such as journalism, public relations, or communications is preferred.
Excellent verbal and written communication skills; strong organizational skills and attention to detail; good interpersonal and presentation skills.
Proven experience designing and implementing successful strategic communications plans; developing content for various audiences, and knowledge of digital engagement best practices.
Demonstrated ability to work on multiple projects simultaneously while managing deadlines.
An exceptional story-teller.
Values and actions reflect a commitment to diversity and inclusion.
Passion for the mission of Experience Camps.

Nice To Haves

Graphic design experience and familiarity with WordPress are a plus.

Responsibilities

Develop and implement integrated communications plans for key audiences (donors, partners, volunteers, caregivers, general public), aligned with organizational goals and the broader marketing strategy.
Partner closely with the Marketing & Innovation teams on content campaigns (e.g., themed content series, issue-focused campaigns) to ensure there is a clear narrative arc, channel plan, and timeline.
Maintain and regularly update a master communications calendar across channels (email, blog, website, social in partnership with the social team, and key events).
Lead the collection and creation of content that informs, inspires, and connects people to our mission, including (but not limited to): e-mail newsletters and campaigns, website and blog content (including posting in WordPress), donor and impact stories, program stories and camper/volunteer highlights, campaign landing pages and basic program collateral.
Serve as a primary organizational storyteller, writing in a voice that is optimistic, fun, inclusive, empathetic, and essential, while honoring the sensitivity of grief.
Collaborate with internal partners (Programs, Innovation, Development, etc.) to translate complex or clinical concepts into accessible, engaging content for external audiences.
Own the publishing process for blog and website content (primarily via WordPress), ensuring posts are accurate, on-brand, optimized for readability, and aligned with current priorities.
Create and maintain simple, repeatable processes and documentation so others can contribute content as needed (e.g., “how to” guides and screen-recorded walkthroughs).
Manage and nurture relationships with relevant and influential communications partners (media contacts, platforms, and content collaborators) to extend our reach.
Respond to inbound requests from local media markets as needed.
Identify and recommend new outreach opportunities (e.g., partner content, guest pieces, podcasts, webinars) to share resources, research, and organizational knowledge and support broader advocacy for childhood grief.
Communicate with a deep awareness of and respect for diverse audiences and our commitment to diversity, equity, inclusion, and belonging.
Ensure that our stories and images reflect the diversity of our campers, families, volunteers, and staff.