About The Position

The Communications Manager develops and executes integrated communications and media relations strategies for U.S. Bank’s Investment Services, Asset Management, and Institutional Services businesses. These include Global Fund Services, Global Corporate Trust, Institutional Trust and Custody, U.S. Bancorp Asset Management, and other institutional businesses. The role advises business leaders on communications, builds relationships with national and trade media, and provides internal communications support to leadership. This individual contributor role is part of the Wealth, Corporate, Commercial and Institutional Banking (WCIB) communications team within Public Affairs and Communications. The manager provides expert communications consultation and supports product launches, media relations, thought leadership, executive communications, social media, speaking engagements, and storytelling on U.S. Bank’s owned media platforms. The role requires working from a U.S. Bank location three or more days per week.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 10 years of experience in communications activities.
  • At least two years of management experience.
  • Strong verbal and written communication skills.
  • Ability to act with ethics and integrity and represent U.S. Bank appropriately.

Nice To Haves

  • Experience developing and executing communications strategies that help an organization achieve its objectives.
  • Experience supporting communications for capital markets, corporate banking, or other institutional financial services businesses.
  • Expertise in media relations, executive communications, and thought leadership.
  • A strong network of financial and business media contacts.
  • Experience positioning market-facing executives and subject matter experts on capital markets, economic trends, and institutional banking issues.
  • A contemporary and creative approach to communications strategy.
  • Leadership skills, diplomacy, and the ability to gain buy-in from diverse teams.
  • Experience working with reporters in a complex industry.
  • Comfort working in a complex, fast-paced environment.
  • Experience managing an outside public relations agency.

Responsibilities

  • Develop and execute integrated communications and media relations strategies for Investment Services, Asset Management, and Institutional Services.
  • Provide strategic communications advice and consultation to business leaders.
  • Build relationships with national and trade media and lead proactive and reactive media relations.
  • Develop media plans and pitch ideas based on industry and market topics and trends.
  • Provide 360-degree external communications support, including planning, content creation, implementation, executive coaching, media training, interview staffing, and results tracking and reporting.
  • Drive executive communications, including town halls and leadership messages.
  • Monitor internal and external events and developments that affect U.S. Bank and identify opportunities to increase positive visibility.
  • Provide executives and spokespeople with communications guidance on core business priorities and objectives.
  • Implement communications strategies for complex business lines to strengthen U.S. Bank’s reputation and increase awareness of its capabilities.
  • Partner with the central Public Affairs and Communications team on major events that may involve media interaction, including staffing changes, leadership changes, and major initiatives.
  • Collaborate with social media partners and communications peers across business areas to coordinate aligned storytelling.
  • Develop multifaceted communications plans involving internal and cross-enterprise storytelling, social media amplification, speaking engagements, thought leadership, and U.S. Bank-owned media.
  • Support executives and leaders at external events, including preparing speaking remarks and providing event staffing.
  • Manage an outside public relations agency.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability insurance.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • Pension.
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