Communication Manager

Areas USA, Inc•Miami, FL

2d•Onsite

About The Position

We are seeking an experienced, highly organized, strategic, and hands-on Communications Manager who will not only lead but actively execute communication and PR initiatives. This role requires a proactive leader who rolls up their sleeves, manages day-to-day communications efforts, and ensures every message reflects our brand’s voice and values. Experience in the hospitality industry preferred but not required. You will be responsible for shaping and delivering comprehensive communications and PR strategies that enhance our reputation, engage key stakeholders, and support business goals. The Manager will also oversee the Communications/Marketing Specialist, who will focus on social media, ensuring that all digital communications align with broader messaging objectives.

Requirements

Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field (master’s preferred).
5+ years of progressively responsible experience in communications and PR, preferably in the hospitality industry.
Proven success in developing and executing strategic communications and media relations programs.
Experience managing crisis communications with tact and effectiveness.
Strong network of media contacts and influencers.
Excellent writing, editing, and verbal communication skills.
Leadership experience with a track record of managing and developing teams.
Ability to think strategically and execute tactically in a fast-paced environment.
Proficiency with communication and media monitoring tools (e.g., Cision, Meltwater).
High level of integrity, professionalism, and confidentiality.
Must be able to be on site for position.

Responsibilities

Develop and implement a holistic communications and PR strategy aligned with company objectives.
Take a hands-on approach in drafting and editing key communications including press releases, media statements, and executive speeches.
Lead media relations efforts, including pitching stories, managing press inquiries, and cultivating relationships with journalists and influencers.
Actively engage with media and stakeholders on a daily basis to drive results and maintain strong relationships.
Directly oversee crisis communications response and adapt messaging in real time as needed.
Manage internal communications to ensure consistent messaging and employee engagement.
Provide leadership, mentorship, and direction to the communications team, including the Communications Associate (Social Media Specialist).
Ensure the Social Media Specialist's work aligns with the broader communications and PR strategy, including content calendars, messaging, and brand voice.
Direct content creation across multiple channels: press releases, speeches, social media, newsletters, and corporate publications.
Collaborate closely with marketing, product, and executive teams to implement communication plans and ensure aligned messaging and brand consistency.
Plan and execute media events, press conferences, and speaking engagements.
Monitor media coverage and industry trends to inform strategy and provide insights.
Track and report on key performance indicators (KPIs) related to communications and public relations efforts.