Sr Manager External Communication

Republic Services•Phoenix, AZ

1d•Onsite

About The Position

Republic Services is a Fortune 300 company and a leader in the environmental services industry, providing recycling, solid waste, and environmental solutions. The company has 42,000 team members across the U.S. and Canada. The world-class Communications team handles strategic external and internal communications, community investment, and company events. The Senior Manager, External Communications, reports to the Director, External Communications, and is responsible for managing both short- and long-term communications strategies and programs to enhance and protect the company’s external reputation. This role focuses on communications strategy and execution for critical corporate areas such as environmental solutions, hazardous waste management, labor relations, and company disposal facilities. Key duties include planning, monitoring, and acting on proactive media opportunities, managing issues, representing the company with media, and training executives for media engagement. The position involves developing messaging for various audiences and creating content for media, executives, corporate reports, and social platforms. The Senior Manager will collaborate directly with other functional teams and stakeholders to quickly align company positioning, provide direction to external agencies, establish meaningful KPIs, and ensure objectives are met. This role requires close partnership with internal teams like operations, legal, sustainability, public affairs, and investor relations to develop and execute effective strategies, tactics, and messaging that protect and advance the brand. The individual will also serve as a company spokesperson. Excellent verbal and written communication skills, a strong understanding of corporate issues management, sustainability, and communications best practices are essential. The role demands the ability to triage immediate and long-term communications needs in a dynamic, fast-paced environment.

Requirements

Corporate issues management strategy and communications experience
7 - 10 years of relevant experience in corporate communications, journalism, public relations or public affairs/government
Experience serving as a spokesperson with national media and preparing executives for media engagement
Excellent verbal and written communications skills
Experience ideating, developing and implementing through cross-functional collaboration to achieve goals

Nice To Haves

Familiarity with environmental sustainability initiatives or the environmental services industry is a plus
Familiarity with the federal/state regulatory environment

Responsibilities

Develops proactive and reactive communications campaigns and strategies to effectively advance, protect and enhance the company’s reputation nationally and in our local markets
Develops short- and long-term company messaging and content
Manages issue tracking in coordination with key internal partners, including public affairs
Develops new processes and best practices, obtaining buy-in from internal partners
Actively builds strong partnerships with colleagues, external organizations and executives
Conducts media training and serves as company spokesperson
Directs agency partner support, including planning, execution and KPI reporting
This position may require travel by air, car and/or other modes of transportation up to 10% of the time
Performs other job-related duties as assigned