Communications Intern

Delaware, County ofDelaware, OH
Onsite

About The Position

This internship assists the Public Affairs Director and Executive Director with communications-related tasks. The role requires a part-time schedule with flexibility for evenings and off-hours as needed. The intern will serve in the unclassified civil service at the pleasure of the Board. This position is ideal for someone currently pursuing a degree in communications, public administration, public relations, social work, or a related field, with a demonstrated interest in behavioral healthcare systems and programs. Acceptance into the university's internship program and by the Board is required. Reasonable accommodations are provided for individuals with ADA disabilities, provided they do not create an undue hardship.

Requirements

  • Currently pursuing a degree in communications, public administration, public relations, social work, or a closely related field.
  • Demonstrable interest in behavioral healthcare systems and programs.
  • Enrollment and acceptance into the college or university’s internship program.
  • Acceptance for an internship assignment by the Board.
  • Ability to maintain confidentiality of HIPAA and other confidential and sensitive information.
  • Ability to ensure compliance with public records law and process.
  • Ability to perform job responsibilities in accordance with the agency’s policy, procedure and protocol, and applicable laws and regulations.
  • Ability to maintain the highest level of integrity and professionalism.
  • Ability to display teamwork and cooperation.
  • Ability to work effectively and courteously with various stakeholders.
  • Ability to display appropriate social and ethical behavior.
  • Ability to attend trainings and professional development activities.
  • Ability to work assigned schedule, exhibit regular and punctual attendance, and work overtime as necessary and approved.
  • Knowledge of Board’s Policy Manual for Volunteers and interns.
  • Knowledge of Board operational and personnel policies and procedures.
  • Knowledge of public relations.
  • Knowledge of community social service resources.
  • Ability to develop and maintain effective working relationships with job contacts.
  • Ability to maintain confidentiality of confidential and sensitive subject matter.
  • Ability to exhibit sensitivity and understanding to mental health and addiction issues.
  • Ability to exhibit flexibility in work schedule and job assignments.
  • Ability to demonstrate regular and predictable attendance and punctuality.
  • Skill in writing in a clear and professional style.
  • Proficiency in various social media platforms.
  • Proficiency in community collaboration building and advocacy.
  • Proficiency in the use and application of computer software including design software such as Canva, Microsoft Office software programs Word, Excel, PowerPoint, Publisher and Outlook.
  • Proficiency in the operation of general office equipment.

Nice To Haves

  • Willingness to work evenings and other off-hours as needed to fulfill job responsibilities.

Responsibilities

  • Execute the Board’s internal and external communications and advocacy plans and functions as designated by the Public Affairs Director.
  • Actively promote the mission, vision, and strategic initiatives of the Board to build awareness and understanding of substance abuse and mental health issues.
  • Encourage community participation in addressing substance abuse and mental health issues.
  • Build and maintain coalitions with community partners under the supervision of the Public Affairs Director.
  • Craft and maintain a strong social media marketing presence.
  • Manage and update the Board’s website to ensure it is informative and current.
  • Help develop and distribute professional written materials, including the Board Annual Report.
  • Support the Public Affairs Director and Executive Director at community events, resource fairs, and other public gatherings.
  • Potentially represent the Board as the sole representative at events, fairs, and public gatherings after gaining necessary experience and approval.
  • Maintain confidentiality of HIPAA and other sensitive information.
  • Ensure compliance with public records law and processes.
  • Perform job responsibilities in accordance with agency policy, procedure, and protocol, and applicable laws and regulations.
  • Maintain integrity and professionalism in all aspects of job performance.
  • Display teamwork and cooperation with management and coworkers.
  • Work effectively and courteously with contract agency representatives, Board visitors, the general public, and other job contacts.
  • Display appropriate social and ethical behavior as a representative of the agency.
  • Attend trainings and professional development activities.
  • Work assigned schedule, exhibit regular and punctual attendance, and work overtime as necessary and approved.
  • Perform all other duties as assigned by the Public Affairs Director or Executive Director.

Benefits

  • Access to and use of protected health information only for the purpose of proper program operation and administration.
  • HIPAA training and acknowledgment of understanding of HIPAA law.
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