Communications Insights & Analytics, Vice President

Citi • Irving, TX

1d • $114,720 - $172,080

About The Position

The Vice President of Communications Insights & Analytics is a key member of the Communications Operations & Business Management team. The role works closely with senior leaders, communications teams, external partners, and vendors to develop and manage programs that strengthen communications measurement and analytics across the global organization.

The successful candidate combines strategic thinking with a hands-on, technology-forward approach. They help communications teams develop effective measurement strategies, maximize the value of media intelligence and analytics platforms, and identify opportunities to use AI and automation to improve reporting, generate insights, and increase efficiency. The role requires independent execution, the ability to navigate a complex global organization, and the ability to translate data into clear, actionable recommendations for senior leaders.

Requirements

• Bachelor’s degree in communications, marketing, business, data analytics, or a related field.
• At least 5 years of relevant experience in communications, media intelligence, measurement and analytics, or digital communications.
• Demonstrated ability to design measurement strategies, translate complex data into strategic insights and actionable recommendations, and tailor findings for diverse audiences.
• Strong interest in and practical understanding of AI, automation, and emerging technologies in communications.
• Ability to quickly master complex systems.
• Proven ability to work independently, take ownership of complex initiatives with limited guidance, operate effectively through ambiguity, and deliver results in dynamic environments.
• Exceptional written, verbal, and interpersonal communication skills, including the tact, maturity, and confidence to present to and influence senior leadership.
• Strong organizational, prioritization, and project management skills, with the ability to balance competing projects.
• Ability to navigate a large, complex organization, build cross-functional relationships, and collaborate across geographies and time zones.
• Proactive, resourceful, solutions-oriented approach, positive attitude, high integrity, and dependability.

Nice To Haves

• Familiarity with media intelligence platforms such as Meltwater, Signal AI, or Sprinklr.
• Familiarity with data visualization tools such as Tableau.

Responsibilities

• Partner with Communications leadership and global teams to design and implement measurement strategies that embed data-informed decision-making and demonstrate program reach, impact, and effectiveness.
• Identify and implement opportunities to use AI, automation, and emerging technologies to optimize media monitoring, reporting, analysis, and operational efficiency.
• Develop reporting strategies and dashboards, translating complex data into clear narratives and actionable insights for communications teams and leadership.
• Prepare and present strategic insights, measurement frameworks, and recommendations to senior executives and key stakeholders.
• Oversee external vendor relationships, including service-level delivery, program performance, contract negotiations, renewals, and ongoing engagement.
• Drive adoption and effective use of media intelligence and analytics platforms through training, internal engagement, and enablement initiatives.
• Evaluate and improve measurement tools, reporting infrastructure, workflows, and user experience.
• Lead complex global initiatives by influencing cross-functional teams and external partners across time zones, managing competing priorities, and delivering high-quality results.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior