Communications Field Supervisor

EnerStar Solutions•Fairview, MT

6d•$28 - $32•Onsite

About The Position

EnerStar Solutions provides customized rental and service solutions for all industries, including accommodations, matting, water, lighting, logistics, and communications. We offer integration with Starlink for high-speed broadband internet, ensuring connectivity in remote locations. Our goal is to help clients integrate efficient, modern, and turnkey solutions that minimize operational costs. We are committed to being an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate. This position is responsible for overseeing the installation, operation, troubleshooting, and maintenance of EnerStar Solutions’ communications systems across active job sites. The role manages and leads a team of communications technicians, ensuring all work is performed safely, efficiently, and to the required quality standards. The Supervisor provides technical leadership, coordinates daily field operations, and supports reliable connectivity through satellite, LTE, networking, and remote monitoring solutions. This position works closely with the Communications Manager and technicians in a daily operations role, directing field activities, resolving complex technical issues, and maintaining accurate operational records. The Communications Field Supervisor ensures compliance with industry regulations, company policies, and safety standards, while providing leadership, training, and performance support to the team. The role requires a strong pride of ownership and a commitment to consistently delivering high-quality work in a fast-paced, deadline-driven environment. The Communications Field Supervisor regularly interfaces with internal leadership, customers, and vendors through meetings and field coordination to ensure project goals are achieved and issues are addressed promptly. In addition to operational oversight, the Communications Field Supervisor assists with business development and sales support where appropriate, including providing technical input for quotes and estimates and supporting new customer opportunities.

Requirements

All EnGenius Certified Specialist and Professional certifications required
Minimum of 4 years of progressive experience as a Communications Technician or in a related role
Demonstrated leadership ability and the capability to lead and support a team of technicians
Ability to work effectively both independently and as part of a team
Strong conflict resolution and problem-solving skills
Ability to manage customer support issues in real time with professionalism
Consistently maintain a professional demeanor
Proficiency with common computer applications (Microsoft Word, Excel, PowerPoint, etc.)
Technical skills in telecommunications, networking, and cable installation
Ability to fabricate and terminate RJ-45, coaxial, LMR240, and LMR400 cables and connector
Ability to learn to configure, deploy, and support satellite-based internet systems
Ability to learn to configure, deploy, and support local area networks (LANs)
Ability to configure, deploy, and support PTZ network camera systems
Ability to use signal-finding tools to optimize antenna positioning and signal strength

Nice To Haves

Associate’s degree or equivalent in a relevant field (e.g., Information Technology, Telecommunications, Electronics, Electrical Engineering) preferred
Technical certifications in networking (e.g., CompTIA Network+), telecommunications, or electronics preferred
Ability to repair electronic equipment is considered an asset

Responsibilities

Prioritize safety in all tasks and comply with company and client safety protocols
Champion EnerStar Core Values in all professional activities
Provide technical leadership and oversee daily communications operations
Dispatch communications technicians to job sites as required
Provide field support as needed (rig-ups, rig-downs, equipment moves, etc.)
Support and train communications technicians, including field-based training
Assist technicians with installation, testing, and troubleshooting of communications systems
Provide customer support for technical issues related to housing, satellite, internet, cameras, and other communications equipment
Work with internal Housing and Power Generation groups to schedule and support Communications activities
Coordinate with vendors to ensure communications equipment is maintained, updated, and in good working order
Maintain and stock communications equipment and consumables
Oversee and help develop LTE, satellite, and remote monitoring solutions and technologies
Interface with Engineering for R&D initiatives, site demonstrations, and deployment of new technologies
Lead new technology planning, roadmap development, and prototype build/testing
Generate and maintain Standard Operating Procedures (SOPs)
Generate and review Field Cap tickets and communications reports
Utilize software tools to track technician hours, PTO, and inventory
Conduct technician performance reviews, including vacation approvals and pay raise recommendations
Monitor technician driving behavior and vehicle location, participate in safety reviews
Assist with new business development and interface with EnerStar management across Power Generation, Housing, Trucking, and Head Office
Keep upper management informed of Communications Group activities, including schedules, customer issues, and staffing
Attend District Management meetings
Perform additional duties as identified and assigned