Communications & Events Specialist

Aptive • UNAVAILABLE, UNAVAILABLE

1d • Remote

About The Position

Aptive is seeking an experienced Communications & Events Specialist to support the planning and execution of a large, multi-day annual conference program for a federal client. This role combines strategic event communications, attendee engagement, registration management, and complex event logistics to deliver high-quality experiences for government stakeholders, sponsors, exhibitors, speakers, and attendees. The Communications & Events Specialist will oversee day-to-day conference operations and drive execution across event communications, registration operations, logistics, and onsite delivery. The ideal candidate is highly organized, proactive, detail-oriented, and experienced managing complex events with multiple stakeholders, competing priorities, and high visibility. This role requires the ability to independently manage workstreams, drive operational execution, and make informed recommendations in a fast-paced client environment. This position may be remote, with preference given to applicants in the Washington, DC metro area. Travel for site visits and event execution (<10%) may be required.

Requirements

• 5-10 years of experience in event planning, conference operations, registration management, or marketing communications.
• Bachelor’s degree in hospitality, event management, communications, public relations, marketing, or a related field, or equivalent combination of education and experience.
• Demonstrated experience leading communications and marketing efforts for events, including email campaigns, attendee engagement, and social media promotion.
• Hands-on experience with event registration platforms such as Cvent, Swoogo, Whova, Eventbrite, or similar systems.
• Experience working in client-facing environments with high visibility, evolving priorities, and strict deadlines.
• Experience supporting large-scale, complex conferences or meetings with multiple breakout sessions, exhibitors, sponsors, and stakeholder groups.
• Strong understanding of onsite conference operations, registration management, and event logistics.
• Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in fast-paced environments.
• Strong written and verbal communication skills with a high level of professionalism and customer service.
• Proficiency in Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Familiarity with collaboration and project management tools such as Teams, Slack, Jira, or SharePoint.
• Ability to work independently while coordinating across multiple teams and stakeholders.
• Willingness to work evenings or weekends during event execution periods and travel as needed (<10%).
• Legal authorization to work in the U.S.

Nice To Haves

• CMP or CGMP certification.
• Master’s degree in communications, hospitality management, marketing, public administration, or a related field.
• Experience supporting federal government clients and/or external client-facing events.
• Experience working with strict compliance, accessibility (ie Section 508), or formal client approval frameworks
• Experience supporting conferences with 1,000+ attendees and/or exhibitor programs.
• Experience coordinating sponsor and exhibitor engagement activities.
• Experience supporting event budget tracking and financial reconciliation for events.
• Experience leveraging AI-powered tools to optimize event workflows, copy generation, data analysis, or attendee engagement tracking.

Responsibilities

• Lead development and execution of integrated event communications and marketing plans, including email campaigns, social media promotion, website content, and attendee outreach.
• Drive attendee engagement strategies to increase participation, visibility, and overall event experience.
• Develop and manage communications for attendees, speakers, exhibitors, and sponsors, including registration messaging, logistical updates, and promotional materials.
• Partner with internal creative teams to oversee the development of conference branding, signage, collateral, and digital assets.
• Analyze attendee engagement and campaign performance metrics to inform future communications strategies and continuous improvement initiatives.
• Oversee the full attendee and speaker registration lifecycle, including registration platform configuration, reporting, onsite check-in operations, and post-event analytics.
• Serve as lead for onsite registration operations, including workflow management, issue resolution, and training of temporary event staff.
• Manage attendee support channels, including registration inboxes and customer service communications.
• Monitor registration trends, attendee data, and revenue reporting in coordination with finance teams and registration vendors.
• Develop attendee surveys and evaluate participant feedback to improve future event planning and attendee experience.
• Build and maintain strong working relationships with clients, stakeholders, vendors, and internal teams through responsive, high-quality service delivery.
• Maintain accurate project documentation, timelines, workbooks, and operational records across all assigned event activities.
• Lead continuous improvement efforts by refining processes, identifying operational efficiencies, and implementing best practices across event planning and communications workflows.
• Provide strategic and operational recommendations to support successful event execution and long-term program goals.
• Manage vendor coordination and operational timelines to ensure successful delivery of conference activities and supporting services.
• Collaborate with Project Manger snf internal teams to maintain produsctions schedules, planning documents and event deliverables.
• Track event expenses, process vendor invoices, and support busget reconciliation and post-event reporting.
• Support event planning and operational logistics as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level