Communications & Engagement Coordinator

New Narrative•Beaverton, OR
•$26 - $28•Onsite

About The Position

New Narrative is a nonprofit organization that partners with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support. The Communications & Engagement Coordinator is a hands-on execution and project-management role that turns the organization’s impact, priorities, and events into clear communications and meaningful stakeholder engagement. The position coordinates priority communications projects, fundraisers, facility openings and community events, the Annual Report, organizational storytelling, and selected digital and branded materials. It works closely with the Development Director to create opportunities for cultivation, stewardship, advocacy, recruitment, and community connection. The role develops and publishes content across organizational channels, manages the editorial calendar, newsletter, social media, and assigned website and blog content, and coordinates campaign communications, storytelling assets, and branded materials. It leads planning and execution for priority events, openings, tours, community activities, the annual gala, and other major donor events, working with internal colleagues and outside vendors. The position also supports partnerships, participant and family engagement, media opportunities, project systems, and continuous improvement through analytics and stakeholder feedback. The role is based in the Portland metropolitan area and includes local travel and regular in-person participation in priority events and activities.

Requirements

  • Approximately 3 or more years of relevant experience in communications, events, community engagement, project management, or a related field.
  • Demonstrated experience planning and executing events, communications projects, or stakeholder-engagement activities from concept through follow-up.
  • Strong writing, editing, proofreading, and interpersonal communication skills.
  • Experience with Microsoft 365, Canva, and project-management tools such as Asana.
  • Experience coordinating vendors, creative partners, or contractors and managing multiple deadlines.
  • Comfort using AI-enabled tools as productivity aids while applying independent judgment, fact-checking, and confidentiality safeguards.
  • Ability to work occasional evenings or weekends and travel locally for events, openings, and community activities.
  • Strong alignment with New Narrative’s mission and a collaborative, participant-centered approach to storytelling, engagement, and community relationships.

Nice To Haves

  • Bachelor’s degree in communications, marketing, journalism, public relations, nonprofit management, or a related field, or an equivalent combination of relevant education and experience.
  • Nonprofit experience.
  • Familiarity with website content-management systems, email platforms, and social media tools.
  • Familiarity with CRM systems such as EveryAction or comparable relationship-management platforms.

Responsibilities

  • Develop, coordinate, and repurpose mission, program, participant, peer, and leadership content for priority audiences and channels.
  • Project-manage the Annual Report, including content collection, internal coordination, editing, proofreading, design coordination, accessibility, production, distribution, and archiving.
  • Own the editorial calendar; create, proof, obtain approvals for, send, and measure the newsletter; draft, schedule, and publish social media posts; and maintain assigned website and blog content.
  • Lead hands-on communications and external engagement for Give!Guide and other annual campaigns, coordinating campaign content, promotion, partner deliverables, and communications timelines.
  • Work with the Development Director on fundraising messages and relationship follow-up.
  • Coordinate development of story, photo, and video assets and maintain organized, reusable content and digital assets.
  • Coordinate branded materials and priority collateral, including signage, brochures, presentations, invitations, and event materials.
  • Lead planning and execution for priority groundbreakings, facility openings, ribbon cuttings, tours, open houses, community events, and third-party engagement opportunities.
  • Manage event workplans, invitations, stakeholder communications, RSVPs, vendors, accessibility, run of show, signage, materials, day-of execution, and post-event follow-up with the Development Assistant and other owners.
  • Serve as operational lead for the annual gala and other major donor events, coordinating invitations, event communications, vendors, program logistics, run of show, day-of execution, and operational closeout. Partner with the Development Director, who leads revenue strategy, sponsorship, prospect cultivation, and asks.
  • Coordinate community partnerships, volunteer opportunities, and selected participant and family engagement activities in line with organizational privacy guidance and participant choice.
  • Lead communications and engagement planning for approved community partnerships and activities.
  • Gather interviews, photos, and other material with appropriate consent and fact-checking to tell stories about the organization’s people, programs, history, and impact.
  • Create storytelling and engagement opportunities around organizational milestones and community connections, and coordinate reconnection and follow-up with the Development Director.
  • Use Asana to manage communications and event plans, deadlines, approvals, responsibilities, and follow-up, keeping project status current and visible.
  • Coordinate communications consultants, PR vendors, graphic designers, photographers, videographers, and other specialists, ensuring deliverables meet brand, quality, and timeline expectations.
  • Maintain priority website and digital content updates and coordinate technical support when work exceeds the role’s scope.
  • Support earned-media opportunities by sourcing accurate stories, spokespeople, background information, visuals, and event details; collaborate with PR vendors or leadership on pitching and media response as assigned.
  • Use analytics and stakeholder feedback to improve communications and engagement work and document useful event and contact information for Development follow-up.
  • Use AI-enabled workplace tools responsibly for drafting, editing, content adaptation, planning, and workflow while protecting confidential or protected information and independently reviewing final work.
  • Comply with organizational policies and applicable privacy requirements, including HIPAA where relevant to participant stories, images, or engagement.
  • Perform other related duties as assigned.
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