Communications (Dispatch) Officers - Part Time

Marksman Security LLC•San Antonio, TX

13h•Onsite

About The Position

Marksman Security is hiring part-time FLEX Communications (Dispatch) Officers for the Toyota Motor Manufacturing, Texas, Inc. site in San Antonio, Texas. The position pays $20.50 per hour and requires fully flexible availability to work any hours, including weekends and holidays, and to respond to assignments with little to no advance notice. Security Operations Center experience is required. The officer helps maintain the safety and security of people, assets, and operations by monitoring security systems, dispatching response personnel, and coordinating emergency communications. Duties include monitoring access-control, alarm, and CCTV systems; responding to calls and alerts; documenting incidents; following procedures and escalation protocols; supporting emergencies; operating communications and badging systems; and administering client access-control policies. A $50 sign-on bonus is offered to associates who join with an active Guard Card on file, payable after successful completion of 90 days of employment.

Requirements

Be at least 21 years of age.
Have a high school diploma or equivalent.
Hold a non-commissioned security license through the state of Texas.
Have previous dispatch experience.
Have Security Operations Center experience.
Have previous security experience.
Have previous experience utilizing security equipment and protocols.
Have monitoring and surveillance experience.
Have strong customer service skills.
Be familiar with report writing.
Be able to multitask and prioritize assigned tasks in a fast-paced environment.
Be attentive to detail.
Pass pre-employment background and drug screening.
Be fully flexible and able to work any hours, including weekends and holidays.
Be able to respond to work assignments with little to no advance notice.

Responsibilities

Monitor emails, access-control systems, and alarms in real time.
Monitor facility CCTV for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
Dispatch field security officers and emergency responders during incidents.
Manage incoming phone calls and alerts through internal communications systems and national weather channels, responding quickly and decisively.
Accurately document incidents in security electronic reporting platforms.
Follow standard operating procedures and escalation protocols.
Provide support during emergencies, including fires, medical incidents, intrusions, and natural disasters.
Use internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software professionally.
Operate facility badging software, including enabling and disabling badges.
Provide security support for client projects and events.
Administer client policies for controlling access to client property.