Communications Coordinator

AssociaWilliamsburg, VA
$20 - $23Onsite

About The Position

Associa is hiring a Communications Coordinator for its large-scale HOA community in Williamsburg, VA. This role involves assisting the HOA Manager, supervising contractor compliance, attending training, supporting communication efforts, managing website content, and preparing reports.

Requirements

  • Bachelor’s degree in Communications, Marketing, English or related field.
  • 2-5 years business or website/technological administrative work history and demonstrated ability to perform in a fast-paced environment.
  • Excellent verbal and written communication skills to include editing content.
  • Ability to communicate in a friendly, businesslike, and professional manner.
  • Good organizational skills with the ability to manage multiple projects.
  • Ability to deal with stressful situations in a professional manner.
  • Technical expertise in Zoom, Go to Meeting, Google Meets and relevant hardware.
  • Familiarity with content management systems, SEO, web analytical tools.
  • Proficient in the use of office systems and software: Microsoft Office, C3, Adobe, payroll software.

Responsibilities

  • Assist the HOA Manager in preparation and distribution of the monthly HOA Board package and agenda.
  • Supervise and evaluate contractor compliance on smaller contracts including, but not limited to, phone services, internet services, IT, copier, and website.
  • Attend Associa and association industry training and management meetings as required.
  • Assist Lifestyle and Fitness Director(s) on communication, to include design flyer development.
  • Update and maintain information, documentation and communication, and respond to and address concerns, utilizing the internal software system.
  • Create, add/delete, and manage website and all electronic media content for accuracy, relevancy for consistent brand development on all media platforms.
  • Ensure daily updates to the website - maintaining “uniformity” of documents on website and server(s).
  • Maintain editorial calendar for consistency in publishing content/schedule.
  • Email messages to the community both by website, Constant Contact, and “At a Glance.”
  • Prepare monthly minutes for Board of Directors meetings.
  • Attend meetings of the Board of Directors, Committee meetings, and Town Hall Meetings, as needed.
  • Prepare website, communications metrics/analytics for monthly reporting to Committee.
  • Technology assist for meeting rooms, ballroom for set up, virtual meetings.
  • Other duties as assigned.
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