Communications Coordinator

Eames Institute•Richmond, CA

1d•$73,500 - $84,425•Onsite

About The Position

The Communications Coordinator plays a key role in shaping, maintaining, and elevating the organization’s voice across multiple platforms. This position supports the execution of day-to-day social media and digital communications across our portfolio of growing brands, including Eames Institute, Stout Books, and San Antonio Valley Ranch. The role focuses on bringing social strategies to life through thoughtful planning, content creation, and consistent publishing across platforms including Instagram, LinkedIn, YouTube, Facebook, Pinterest, and TikTok. The Communications Coordinator manages content calendars, writes engaging, on-brand copy, and creates and schedules posts that reflect organizational priorities. This role actively monitors social channels, responds to comments and messages, and fosters an active, responsive online community. Working closely with the Data Analytics Manager, the Coordinator tracks performance metrics, prepares regular reports, and identifies opportunities to improve reach and engagement. Collaborating across marketing, design, and program teams, the Communications Coordinator gathers and develops content to support campaigns, launches, and events. The ideal candidate is highly organized, detail-oriented, attuned to emerging trends, and capable of executing consistently across multiple digital channels.

Requirements

2–4 years of experience managing social media or digital communications, preferably for multiple brands or nonprofit organizations.
Strong writing, editing, and storytelling skills with the ability to adapt tone and voice for different audiences.
Proficiency with social media platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube, Pinterest) and scheduling/publishing tools (e.g., Hootsuite, Later, HubSpot).
Experience creating content calendars and managing consistent posting schedules.
Comfort engaging with online communities and responding to audience interactions in a timely and professional manner.
Highly organized, detail-oriented, and able to manage multiple projects and deadlines simultaneously.
Collaborative mindset and ability to work across teams (marketing, design, programs) to gather and produce content.

Responsibilities

Assist in developing and executing social media strategies, campaigns, and content calendars for multiple brands.
Create, schedule, and publish multiple posts per week for multiple brands per platform (Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest), including graphics, videos, and other multimedia content.
Write engaging, on-brand captions and ensure voice consistency across all channels.
Prepare visual assets for posts (scaling photos, etc.)
Draft member newsletter and regular new story letters
Monitor social channels daily, respond to comments and messages in a timely manner, and foster an active, responsive online community.
Collaborate with the Data Analytics Manager to track performance metrics, prepare weekly and monthly reports, and provide actionable insights to optimize content and engagement.
Support campaigns, product launches, events, and special initiatives with real-time social coverage and promotional content.
Work closely with internal teams (marketing, design, programs, membership, collections, Stout, LMP) to gather, curate, and develop content that aligns with organizational priorities and seasonal initiatives.
Maintain and track communications calendar and schedules for team.
Maintain and update content libraries, templates, and visual assets to streamline social media production.
Stay informed on social media trends, platform updates, tools, and best practices to ensure innovative and effective engagement strategies.
Assist with CRM/email/SMS communications (HubSpot), including content creation, audience segmentation, and performance tracking.
Contribute ideas for creative campaigns, partnerships, and collaborations that strengthen brand presence and community engagement.