Communications/Content Specialist

Federal Reserve System•Kansas City, MO

2d•$60,400 - $85,910•Hybrid

About The Position

The Federal Reserve Bank of Kansas City is looking for a self-motivated, versatile content specialist to support the creation and execution of internal and external communications. This role is part of the Kansas City Fed’s content team, helping to engage audiences through multiple channels including web, internal channels, print, social media, email marketing and more.

Requirements

At least 3 years of relevant experience.
Bachelor’s degree in journalism, communications, English, or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience.
Capable of working independently or collaboratively and taking initiative to identify opportunities and creative solutions, with general supervision and direction.
May consult with management or more senior staff in decision making.
Please provide samples of communication plans, articles or other communications from previous employment.

Nice To Haves

Collaborator with strong project management skills.
Strong ability to build and manage cross functional relationships.
Experience in corporate or government internal or external communications.
Agility to handle sensitive and confidential information and experience working with executive leadership.
Proficiency in Content Management Systems such as Wagtail, Sitecore or WordPress.

Responsibilities

Supports the development and execution of the Kansas City Fed’s internal and external communications strategy.
Serves as a communications partner to lines of business to provide consultation, support and guidance on effective communication strategies.
Creates communications plans for key strategic initiatives, working with business lines to identify key stakeholders, outline socialization timelines, and craft key messages to the right audience.
Develops sensitive Bankwide communications related to organizational and leadership changes and drives review/socialization processes.
Establishes and coordinates related timelines, working closely with multiple stakeholders, including all levels of Bank leadership and communications contacts at other Reserve Banks and the Board of Governors in Washington, DC.
Develops, reviews and supports content across formats and channels to ensure quality, consistency, and alignment.
Identifies and elevates stories from across the organization to drive awareness and recognition.
Utilizes metrics to analyze audience engagement and implements improvements based on findings.
Makes recommendations for effective communication strategies.
Participates in or leads content and planning meetings.
Maintains editorial calendars to meet external and internal communication goals.
Monitors and analyzes media trends to continue effective internal and external communications.