Communications Consultant 3

TIAA•Waltham, MA

7d•$101,000 - $141,000•Onsite

About The Position

The Lead Communications Consultant, Retirement role meets the communications needs of clients by delivering standard and/or custom communications solutions on behalf of plan sponsors or internal stakeholders.

Requirements

5+ Years Required
FINRA Registrations SRC Indicator: NRF
Physical Requirements: Sedentary Work
5+ years’ experience in marketing, communications, or client-facing roles

Nice To Haves

7+ Years Preferred
5+ years’ experience in marketing, communications, or client-facing roles, specifically in financial services or retirement marketing
5+ years of experience in financial services, retirement plans, benefits communications, or related field
Proven project management experience
Bachelor's degree
Experience with marketing automation platforms, workflow tracking systems, or project management tools (e.g., Workfront, Monday.com)
Exceptional written and verbal communication skills
Strong analytical skills
Knowledge of TIAA investment products, services, and retirement plan structures
Familiarity with retirement industry regulations (ERISA, DOL guidelines)
Experience with Adobe Creative Suite, Microsoft Office Suite and presentation software
Salesforce or CRM platform experience

Responsibilities

May oversee work of more junior staff and assign projects as needed.
Lead meetings with stakeholders to review communication needs, deliverables, and budget implications
Ensure compliance of communications solutions within the regulatory environment
Establish and report metrics to measure success of communications strategies.
Oversee work assignments to more junior staff.
Manage ad hoc endorsement mailings, writing scripts and test case with Technology partners
Coordinate business and technology interfaces along with template management