Communications Officer 3

State of WashingtonPierce County – Tacoma, WA
Onsite

About The Position

The Washington State Patrol (WSP) is committed to being an Equal Opportunity Employer and fostering an environment where everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies. The Communications Division operates a 24-hour-a-day, 365-day-a-year statewide emergency communications systems, which includes seven centers. The division provides emergency dispatch services for the Washington State Patrol, and 18 other State, Federal, and Tribal Agencies on contract basis including Department of Fish and Wildlife, Washington State Liquor & Cannabis Board, State Parks, U.S. Marshal and Muckleshoot Tribal Police.

Requirements

  • Current WSP employee with two years experience as a Communications Officer 1 AND substantiated prior supervisory experience of two or more personnel.
  • Hold permanent status as a Communications Officer 2 within the last five years.
  • Applicants must possess work authorization that does not require employer sponsorship.

Responsibilities

  • Supervises day to day operations of shift.
  • Provide training and employee growth opportunities.
  • Provide coverage when needed for the radio and telephone support.
  • Train, develop and mentor staff.
  • Supervise the day to day operations of a shift, ensuring proper staffing, providing operational guidance, responding to internal and external requests and ensuring policies and procedures are followed.
  • Evaluate employee performance through observation, documentation and yearly evaluations to ensure that all personnel perform at a level that meets or exceeds customer expectations.
  • Train, develop, recognize, award, correct and/or discipline personnel.
  • Identify and resolve problems at the lowest level.

Benefits

  • Continuous growth and development opportunities.
  • Opportunities to serve your community and make an impact through meaningful work.
  • Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
  • Qualification for the Public Loan Forgiveness Program.
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