Communications Branch Director

State of Colorado•Denver, CO

5d•Onsite

About The Position

The Communications Branch Director leads, oversees, and supervises a professional public safety communications capability for the Colorado State Patrol, interoperability between Colorado State Patrol and other agencies, and public safety communications service to designated agencies, the public, and fee-for-service customers. This position supervises the performance of the branch headquarters staff, five regional communication centers, and all associated FTE, which support and provide information to the uniformed members of the State Patrol and other agencies, as well as 911 service to associated jurisdictions. This position supervises FTE who use privileged, confidential, and classified information with police, fire, and emergency service personnel. The position leads, supervises, and manages all aspects of the Branch and the communications portfolio, including the Branch’s five lines of effort (personnel, equipment, training, facilities, budget). Develops and establishes policies and procedures, strategic planning, and budget justification. Identifies, procures, and oversees technical needs regarding public safety communications and ancillary systems within the Colorado State Patrol.

Requirements

Ten (10) years of relevant experience in leadership and creating, managing and executing strategies, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives.
Must be a Colorado resident at the time of application
Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search, reference checking, driving history, drug test and medical exam.

Nice To Haves

Previous police communications experience

Responsibilities

Plan the strategy, execution, and evaluation of functions and five lines of effort (personnel, finance, equipment, training, facilities) within the Branch.
Creates appropriate procedures, processes, and systems for optimal public safety communication center functions.
Monitor ongoing progression of program development and implementation, federal and legislative programs, to ensure activities follow applicable policy and federal and state laws.
Approve internal policies for communication center operations and personnel activities, tracking and managing multiple program budgets (Comm Budget, Radio Budget, FFS revenue), purchasing activities, and coordinating Branch enduring programs and temporary projects.
Determine, approve, and oversee technical public safety communications needs, including radio system, computer-aided dispatch, wireless, voice recording, server, bandwidth, and telephone (land line, IP, and cell) systems for the department.
Invoice and receive monies from designated agencies for their fees associated with contracted dispatch.
Ensure OIT compliance with public safety communications matters.
Directly supervise professional staff and Regional Managers who manage the five main public safety communication centers.
Monitor and evaluate performance, approve hiring of communication personnel, and administer disciplinary actions.
Oversee the investigation of complaints against communication personnel and/or violations of Colorado State Patrol policy.
Utilize concepts of management theory and principles of interpersonal relations and adapts them to achieve maximum personnel motivation in an environment of continuously changing needs and situations.
Ensure an environment for subordinates to perform at their optimal level.
Administer agency-level communication and programs to carry out agency objectives by directly supervising and evaluating subordinate members; executes directives and assignments issued by the executive command staff; monitors field public information officer initiatives; communicates with command staff and middle managers on items or events of interest; initiates and reviews correspondence; and disseminates information to subordinate members.
Investigate and administer corrective actions or make a recommendation for disciplinary actions.
Serve as the representative and spokesperson for the Colorado State Patrol on communications issues with federal, state, and local government agencies and relevant/designated Boards and Committees.
Collaborate with departmental staff to answer requests for information from government officials, establish new agency programs and priorities, and fielding of new capabilities.
Testify before legislative committees as required.

Benefits

Medical and dental options are available for permanent employees and their dependents.
Short and long-term disability coverage
Life insurance that includes legal resources and discounts.
Basic Life and AD&D insurance equal to their annual earnings subject to a minimum benefit of $50,000 and a maximum of $250,000.
Basic Life and AD&D are provided by the State of Colorado at no cost to employees.
The State of Colorado's Wellness Program, State of Health, is a no-cost, year-long program that supports an employee’s health and wellness goals.
Personalized health coaching, skill groups and more.
Participants can earn a $20 per month health insurance premium discount.
Access to discounts, promotions and special programs from hundreds of retailers, restaurants, travel and entertainment venues throughout Colorado and across the country.
State contribution into a Health Savings Account when enrolled in a High Deductible Health Plan.
Access to medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).
Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
Excellent retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans.
Generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.
The Employee Assistance Program (C-SEAP) is available in every region of the state.
Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
Credit Union of Colorado membership eligibility.