Communications Associate - Office of Human Resources - UTK

University of Tennessee•Knoxville, TN

7h•$48,000 - $54,000•Onsite

About The Position

The Communications Associate supports communication plans for the University of Tennessee, Knoxville Department of Human Resources. Under the supervision of the Communications Coordinator, the role assists with developing and implementing the department’s social media brand, identity, and strategy. It develops presentations and marketing materials, creates and manages graphics and digital content, and supports and promotes office initiatives. The associate produces visual and written content for digital and print channels, helps plan social media and marketing campaigns, manages content calendars, and coordinates with campus teams and stakeholders to align communication strategies. The position also promotes Human Resources to the university community, current staff, and prospective employees, and supports the Communications Coordinator and Strategic Project Manager as needed.

Requirements

High school diploma or GED.
Experience creating and executing communications content; the posting does not specify a required number of years.
Strong communication and interpersonal skills.
Creative thinking and problem-solving abilities.
Exceptional writing, copywriting, and editing skills, including the ability to write for varied audiences and communication mediums.
Excellent organizational, project management, oral communication, written communication, and interpersonal skills.
Strong attention to detail; adaptable, flexible, reliable, creative, and interested in interacting with and supporting others.
Knowledge of contemporary communication practices and standards and how to integrate them into a larger communication framework.
Ability to meet deadlines and manage multiple projects simultaneously.
Experience with editing software such as Adobe Creative Suite.
Knowledge of WordPress and publishing on social media platforms.
Ability to collaborate effectively with staff, faculty, and other stakeholders.
Strong analytical skills and ability to multitask and prioritize.

Nice To Haves

Bachelor’s degree.
Two years of full-time experience creating and executing communications content.
Experience with graphic design software such as Adobe Creative Suite.
Experience working with website content management systems; WordPress is a plus.
Experience using social media platforms including Facebook, Twitter, LinkedIn, and YouTube.
Experience with media relations, including writing broadcast emails and quotes for publications.

Responsibilities

Design projects and create visual content using video, photography, graphics equipment, and software.
Develop, produce, and edit videos, social media posts, graphics, and other content for digital platforms.
Collaborate with teams to support communication strategy.
Develop marketing campaigns promoting content, events, and other initiatives.
Develop social media strategies and build social media communities.
Track, promote, and highlight Human Resources events and initiatives on social media.
Create, curate, and manage published social media content and manage social media platforms and content calendars.
Work with teams to produce high-quality content and provide website development, print design, digital design, photography, and videography support.
Monitor industry trends and best practices to improve content and communication efforts.
In conjunction with the Strategic Communications Manager, craft clear, concise messages for internal and external audiences and stakeholders.
Design print and digital collateral, including brochures, handouts, event invitations, signage, short publications, certificates, annual reports, and newsletters.
Ensure communications conform to publication style and publisher guidelines.
Promote Human Resources to university communities, current staff members, and prospective employees.
Adapt templates to project requirements while maintaining brand consistency and accessibility requirements.
Coordinate with campus marketing and communications teams to align content strategies and goals.
Participate in external meetings with campus stakeholders to support consistent, coordinated, and effective communication strategies.
Support the Communications Coordinator and Strategic Project Manager as needed.
Perform other duties as assigned.