Communications Associate

Reingold Inc•Alexandria, VA

6d•$59,000 - $87,400•Hybrid

About The Position

Reingold is seeking a Communications Associate – Digital Health Implementation and Deployment to manage and execute telehealth implementation campaigns that advance healthcare access and digital health equity. The role develops outreach and implementation campaigns for healthcare providers and leadership across the Veterans Health Administration, encouraging adoption of programs, technologies, and services that improve access for historically underserved, rural, and marginalized Veteran populations. Working with program leadership, clinical teams, outreach specialists, implementation managers, communications professionals, community partners, and VA medical centers, the Communications Associate communicates agency initiatives across the organization and works with VA partners to build awareness of telehealth services, encourage provider and staff adoption, and connect Veterans with available care. The position is hybrid: at least two days per week on site at Reingold’s Alexandria, Virginia, headquarters, or one day per week at its Raleigh, North Carolina, office. The position has no direct reports, but the associate is expected to mentor junior teammates and lead by example and influence. The stated annual base salary range is $59,000–$87,400; the budgeted starting salary is in the lower half of the range. Full-time employees are eligible for comprehensive health and wellness benefits, 401(k) employer contributions and matching, and other benefits.

Requirements

Bachelor’s degree in communications, marketing, public relations, public health, health communication, journalism, business, or a related field.
At least 4 years of progressively responsible experience in integrated communications, implementation campaigns, marketing, outreach, public education, campaign management, or a related discipline.
Demonstrated experience planning and executing multichannel campaigns from strategy through measurement and optimization.
Ability to translate complex health, policy, program, or technology information into clear, compelling, audience-appropriate content.
Experience coordinating cross-functional teams and managing schedules, approvals, deliverables, dependencies, and competing priorities.
Strong stakeholder engagement, facilitation, writing, editing, presentation, and client-service skills.
Proficiency with Microsoft 365 and collaboration tools such as Microsoft Teams and SharePoint.
Highly organized, proactive, tactful, collaborative, and able to exercise independent judgment in a remote work environment.
Active U.S. Public Trust determination or ability to obtain one.
Authorization to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Ability to obtain and maintain a U.S. government security clearance if required for future project assignments.

Nice To Haves

Experience facilitating virtual training or forums.
Experience using research, feedback, and performance data to refine messages, channels, and campaign tactics.
Experience leading or executing communication strategies with the VA or within the healthcare industry.

Responsibilities

Develop and manage telehealth implementation campaigns to drive provider and staff adoption across VA.
Create deployment outreach campaign plans covering branding, targeted messaging, and stakeholder coordination.
Produce campaign toolkits, including scripts, multimedia, print materials, and videos.
Work with VA stakeholders to plan and support virtual forums, webinars, and training sessions via Microsoft Teams for large audiences.
Prepare telehealth demonstrations, presentations, and training assets for forums and Train-the-Trainer events.
Provide live production and logistical support, including attendance tracking, chat support, troubleshooting, and session recording.
Coordinate outreach events such as town halls, leadership briefings, status calls, and Q&A sessions.
Track and report impact metrics, including adoption, retention, help desk volume, and attendance.
Support VA Trainers, Superusers, and Champions with materials to boost site-level adoption.
Mentor junior teammates and lead by example and influence.