Communications Associate
About The Position
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Requirements
- A valid state driver’s license, current address, and acceptable driving record.
- The ability to safely drive a manual transmission (stick shift) vehicle is a plus.
- Comfortable using mobile devices and technology (iPad, iPhone, Android devices)
- Ability to communicate effectively in spoken English with customers and team members
- Strong interpersonal and communication skills
- Reliable, adaptable, and able to thrive in a fast-paced environment
Nice To Haves
- High school diploma or GED preferred, but not required
- Prior parking industry experience preferred, but not required
Responsibilities
- Greet and assist guests in parking lots and garages, providing professional and friendly service
- Educate customers on Metropolis parking technology and assist with enrollment as needed
- Promote positive customer relationships by consistently delivering excellent customer service
- Respond to customer questions and concerns confidently and courteously
- Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
- Issue parking violations in accordance with company policies
- Document violations using company-provided mobile devices, including photo documentation
- Maintain the cleanliness of parking lots, garages, and common areas
- Identify and report debris, spills, hazards, or maintenance issues promptly
- Sweep floors, collect trash, and empty trash receptacles as needed
- Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
- Work independently and collaboratively as part of a team
- Observe all safety protocols at all times
- Perform additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
