Communications Associate

Lenox Hill Neighborhood•New York, NY

2d•Onsite

About The Position

Lenox Hill Neighborhood House, a leading human services provider founded in 1894, offers a wide range of services including social, educational, health, housing, mental health, nutritional, and fitness programs. They serve approximately 16,000 individuals annually, from ages 3 to 103, on Manhattan's East Side. Their client base includes older adults, unhoused individuals, children and families, disabled persons, and adult learners. The Communications Associate will be an integral part of the Communications, Development, and Administration teams, working collaboratively to support and advance the organization's communication strategies. This role involves documenting programs and events, creating diverse content for various platforms, managing the website, assisting with SEO, engaging with press outlets, and supporting events.

Requirements

Associate’s degree or higher, preferably in communications, marketing, media or journalism
Minimum one year of relevant professional experience
Strong written communication skills and attention to detail
Proactive and flexible with strong interpersonal and organizational skills, high tolerance for multitasking, ability to work independently and collaboratively
Experience with a variety of technological systems and skills, including Microsoft Office Suite, photography, video editing and production, graphic design, website maintenance
Strong social media knowledge and skills
Thrive in an engaged and vibrant community setting
Passionate commitment to social justice and to our mission

Responsibilities

Travel to all Neighborhood House sites to photograph, record and document programs and events
Draft creative content that is representative and inclusive of the clients and communities we serve, such as email newsletters, print newsletters, flyers, brochures, invitations, fundraising materials, press releases, letters, special projects
Draft social media content for various platforms (Facebook, Instagram, LinkedIn, YouTube, BlueSky)
Produce video content for various platforms and audiences
Maintain and update organizational website and monitor overall web presence
Assist with SEO enhancement, including website keyword research, Google Ads and Analytics
Identify and contact potential press outlets to cover Neighborhood House programs, stories and events
Catalog internal photo/video collection, including vast collection of archival photos and content
Provide administrative, operational and service support for special, community and volunteer events
Complete all other responsibilities and duties as assigned

Benefits

Comprehensive health insurance choices for staff and their families
Extensive paid time off – 25 days’ vacation time; 12 holidays; and substantial sick time
Matching contributions to Retirement Plan
Paid parental leave policy for all staff
Professional Development Opportunities – conferences, trainings, lectures and more
Free Life Insurance – 3x annual salary
Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
Staff events and parties including Film & Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, ice cream socials and much more
State-of-the Art Fitness Center, Gym and Swimming Pool
Staff group fitness classes, swimming lessons and lap swim for staff
PSLF (Public Service Loan Forgiveness) Eligible Employer