141-26 Communication Assistant I, Switchboard, Full-Time, Stratford

Huron Perth Healthcare Alliance • Stratford, ON

3d • Onsite

About The Position

The Communications Assistant I is required to provide telecommunications support for the hospital. As a front-line service provider, the Communications Assistant I must adopt, maintain and foster a customer service focus that will enhance the image of the Alliance.

Requirements

• Minimum Grade 12 education
• Minimum one year experience in a healthcare setting
• Computer literate with experience in Microsoft Office applications (Word, Excel, Outlook)
• Ability to handle stressful situations
• Medical terminology
• Accurate data entry skills
• Excellent keyboarding skills
• Ability to work with minimal supervision
• Team oriented and customer focused
• Well organized
• Excellent oral and written communication skills
• Ability to handle healthcare service organization demands related to shift work, weekend work and varying rotation and length of tours
• Ability to multi-task with competing priorities
• Ability to provide exceptional customer service

Nice To Haves

• One year’s related work experience in a Registration Department and/or as a Switchboard Operator preferred
• Switchboard console experience

Responsibilities

• Provide telecommunications support for the hospital.
• Adopt, maintain and foster a customer service focus.
• Enhance the image of the Alliance.

Benefits

• Preceptor/Peer Mentorship Opportunities
• Collaborative Team Environment
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
• Diverse Committees and Engagement Opportunities
• Opportunities to grow your career and explore different roles within the hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees