About The Position

The Communications Assistant/Receptionist serves as the first point of contact for the Ninth Circuit Public Defender's Office in Orange County and helps manage internal and external communications. The position staffs the front desk, answers and directs phone calls, assists with client and visitor check-in, and coordinates communication among attorneys, staff, and outside professionals. It also involves accurate, consistent data entry to maintain up-to-date records. The Communications Assistant/Receptionist represents the office with professionalism and courtesy.

Requirements

  • Demonstrated reliability and punctuality, including consistent attendance and arriving on time each workday.
  • Ability to communicate clearly and persuasively with various audiences.
  • Ability to respond quickly and professionally in high-pressure situations.
  • Ability to handle confidential information with discretion.
  • Ability to ensure accuracy and consistency in communications.
  • Ability to work collaboratively with attorneys, investigators, and legal assistants.

Nice To Haves

  • Fluency in Creole and English is preferred.
  • Experience is preferred.

Responsibilities

  • Staff the front desk as the first point of contact for the office.
  • Answer and direct phone calls.
  • Assist with client and visitor check-in.
  • Coordinate communication between attorneys, staff, and outside professionals.
  • Enter data accurately and consistently to maintain up-to-date records.
  • Represent the organization with professionalism and courtesy.
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