Communications Agent

Alphabe Insight Inc • Birmingham, AL

17h • $53,000 - $59,000 • Onsite

About The Position

Skillbridge Academy is seeking a professional and personable Communications Agent to support day-to-day communication between the organization, clients, customers, and internal teams. The ideal candidate is organized, confident, attentive, and capable of communicating information clearly and professionally. This position is an excellent opportunity for someone who enjoys working with people, solving problems, and contributing to a positive customer and team experience.

Requirements

• Strong verbal and written communication skills.
• Professional and confident interpersonal abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Comfortable working independently and as part of a team.
• Strong problem-solving and active-listening skills.
• Reliable, adaptable, and willing to learn.
• Basic computer and office software skills.
• Ability to maintain professionalism when handling different types of inquiries and situations.

Responsibilities

• Handle incoming and outgoing communications in a professional and timely manner.
• Provide clear and accurate information to clients, customers, and team members.
• Respond to inquiries and assist with general questions or concerns.
• Maintain organized communication records and update relevant information when needed.
• Coordinate with internal departments to ensure requests and concerns are properly addressed.
• Support daily administrative and communication-related activities.
• Identify communication needs and help ensure information is delivered accurately.
• Maintain a professional, courteous, and solution-oriented approach.
• Assist with scheduling, follow-ups, and internal coordination when required.
• Contribute to a positive and efficient working environment.

Benefits

• Competitive salary of $53,000 – $59,000 per year
• Career growth opportunities
• Professional development opportunities
• Opportunity to strengthen communication, customer service, and organizational skills
• Supportive and collaborative work environment
• Opportunities to take on additional responsibilities as you grow
• Training and continued learning opportunities
• Long-term career development within a growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed