Communications Agent- Immediate Start

Alphabe Insight Inc•Houston, TX
•$52,000 - $58,000

About The Position

We are looking for a personable and articulate Communications Agent to help share information with customers, support promotional initiatives, and maintain consistent messaging across customer-facing activities. The ideal candidate enjoys interacting with people, answering questions, and ensuring information is communicated clearly and professionally.

Requirements

  • Strong verbal communication and active listening skills.
  • Professional, friendly, and customer-focused approach.
  • Ability to explain information clearly to different audiences.
  • Good organizational skills and attention to detail.
  • Ability to collaborate with colleagues and manage multiple tasks.
  • Adaptability and willingness to learn.

Nice To Haves

  • Previous communications or customer service experience is an asset but not required.

Responsibilities

  • Communicate information about products, services, and promotional activities to customers.
  • Respond to general inquiries and direct questions to the appropriate team members when needed.
  • Support customer-facing communications during promotional events and brand activities.
  • Help prepare informational materials and communication resources.
  • Ensure messages shared with customers are accurate, clear, and consistent.
  • Collect feedback and communicate recurring questions or concerns to the team.
  • Assist with coordinating communication needs for events and promotional initiatives.
  • Maintain organized records of customer inquiries, feedback, and communication activities.

Benefits

  • Paid training and onboarding support.
  • Opportunities to strengthen communication and interpersonal skills.
  • Collaborative and supportive work environment.
  • Professional development and career growth opportunities.
  • Hands-on experience in customer engagement and brand communications.
  • Professional leadership development and training
  • Career advancement opportunities
  • Opportunities to develop management and business skills
  • Hands-on experience with business operations
  • Supportive and collaborative team environment
  • Opportunities to take on greater responsibilities as you grow
  • Performance-driven career development
  • Long-term professional growth within the organization
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