Communication Specialist-Internal Communications

Moneris • Toronto, ON

3d • CA$57,000 - CA$80,000 • Hybrid

About The Position

You will support the Internal Communications team, within Human Resources, in the execution and reporting of a variety of internal communications plans and programs. This role helps shape how employees understand company priorities, connect to culture, and engage with key initiatives. Working closely with cross-functional stakeholders, you will support them on the planning and execution of communications that align with Internal Communications and Human Resources goals, and corporate priorities.

Requirements

• Bachelor’s degree in communications, marketing, public relations or related field. Equivalent work experience may be considered a substitution.
• 2 - 4 years of experience in a communications role.
• Strong written and verbal communication skills, with ability to understand and communicate complex information clearly and concisely.
• Experience using tools such as SharePoint, Viva Engage, PowerPoint, Marketing Cloud, and other Microsoft 365 applications, including Copilot.
• Highly organized and detail-oriented, with the ability to work independently and manage multiple priorities and stakeholders with competing timelines.
• Proactive, adaptable, results- and deadline-driven.

Nice To Haves

• Experience with basic graphic design using Canva, Adobe Creative Suite, or similar desktop publishing tools.
• Experience using Marketing Cloud is an asset.
• Experience using AI to enhance communications, support content development, editing and workflow efficiency.
• Bilingual in French (reading, writing, and speaking) is considered an asset.

Responsibilities

• Review, track and manage all requests for Internal Communications support, ensuring timely coordination and delivery.
• Manage the corporate content calendar by collaborating with cross-functional partners to plan, prioritize and execute communications in a timely manner.
• Write and edit communications for a range of internal audiences including employee news stories for MyMoneris (intranet), Viva Engage posts, presentations, and employee surveys.
• Partner with project teams to identify internal communications needs, recommended channels, and develop and distribute supporting materials.
• Review and refine communications drafted by business partners to ensure messaging is consistent with corporate brand standards and voice.
• Measure and monitor channel performance and provide recommendations to improve employee reach and engagement.
• Support internal events such as town halls, webinars, and employee recognition programs, by developing communication materials and providing logistics support as needed.
• Support executive communications as required.
• Assist in developing internal communications that support organizational change, ensuring employees are informed and supported.

Benefits

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level