Temporary, Director, Communication (Media Relations)

Los Angeles County Metropolitan Transportation Authority•Los Angeles, CA

5d•Onsite

About The Position

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. This position is temporary (up to 40 hours) with limited benefits. No Qualified Candidate Pool (QCP) will be established. You will only be contacted if there is an interest from the hiring department. The role directs and manages the performance of a functional unit within the Communications Department associated with the development and implementation of marketing, public relations, and customer communications policies, programs, plans, and projects for Metro. Interviews are projected to be scheduled for the week of September 14, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Requirements

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.
Bachelor's Degree in Communications, Marketing, Public Relations, Public Administration, Business, Computer Science, Management Information Systems, Visual Communications, Graphic Design, or a related field
Five years of relevant management-level experience in customer-facing communications technology (web and mobile), or marketing and communications, or communications and creative new media
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Knowledge of current theories, principles, and practices associated with marketing, advertising, digital media and customer communications.
Knowledge of applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
Knowledge of mass communication techniques and promotional program management
Knowledge of digital marketing strategy and channels, content marketing and social media
Knowledge of electronic media materials and processes, including advertising, copywriting, scriptwriting, production techniques, distribution, and placement
Knowledge of advertising and promotional tactics
Knowledge of video and print production processes and formats
Knowledge of print media materials and processes, including photographic, video, and graphic media
Knowledge of media planning and buying
Knowledge of finance and budget analysis
Knowledge of data research techniques
Knowledge of project management techniques and tools
Knowledge of editing techniques; proofreading symbols, and terminology
Knowledge of English composition, grammar, and punctuation
Knowledge of modern management theory
Skill in planning, organizing, and directing a communications program/unit and staff
Skill in managing large-scale projects from inception to culmination
Skill in determining strategies to achieve goals utilizing a project management approach
Skill in critical thinking
Skill in understanding the dynamics of today's media landscape and its impact on Metro's business and customers
Skill in reviewing, understanding, and reporting data using analytics
Skill in performing data and statistical analysis
Skill in analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
Skill in communicating effectively orally and in writing
Skill in interacting professionally with various levels of employees and outside representatives
Skill in supervising, training, and motivating assigned staff
Skill in mediating and negotiating
Ability to display attention to detail and organizational skills
Ability to plan financial and staffing needs
Ability to understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Ability to prepare comprehensive reports and correspondence
Ability to make verbal presentations supplemented by written materials
Ability to be innovative in leveraging limited resources
Ability to read, write, speak, and understand English

Nice To Haves

Master's Degree in a related field preferred
Experience developing and executing effective, strategic media relations plans covering high-profile, multi-year projects
Experience as an on-camera and on-the-record media spokesperson
Experience managing and developing direct and indirect reports to achieve organizational goals
Experience supporting public relations for major infrastructure or construction projects

Responsibilities

Plans, directs, and manages the unit's activities
Develops, implements, and monitors program work plan goals, objectives, policies, procedures, budget, and work standards
Develops and implements Board of Directors adopted policy in support of the communication of information
Plans and oversees the study and implementation of marketing, public relations, and communications programs
Develops and reviews scopes of work for contracts; resolves legal, contractual, and technical issues
Reviews and evaluates contractor proposals, oversees contractor work, and reviews and approves work product
Designs policies, programs, fiscal management plans, and administrative procedures
Interacts with business, professional, civic, government, community groups and leaders in the coordination and implementation of projects
Collaborates with Design Studio staff to ensure quality and consistency of Metro's brand design and voice across all marketing platforms
Collaborates with interactive and social media staff to keep up to date on new trends and ensure best practices
Prepares comprehensive reports and correspondence
Develops, oversees, monitors, and adheres to department budget, goals, and schedules which comply with agency-wide fiscal responsibility
Supervises and motivates assigned staff
Implements and/or ensures staff development and training
Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
May be required to perform other related job duties