Communication Coordinator/Receptionist-Part-Time

Martha Franks Retirement Community•Laurens, SC

3h•Onsite

About The Position

The Front Receptionist/Communications Coordinator manages the reception area of our administration building and provides administrative and clerical support through a variety of tasks. This position reports to the Director of Finance. Works collaboratively with leadership and other staff members to support the Mission and Values of SCBMA.

Requirements

Friendly and helpful demeanor
Ability to answer incoming calls and transfer or take messages
Ability to respond to resident, family member, and guest questions and concerns
Ability to handle emergency situations calmly and professionally
Ability to monitor lobby and entrance cleanliness
Ability to provide administrative support for the Finance Department
Ability to receive and distribute mail, documents, packages, and deliveries
Ability to administer health screenings
Ability to manage equipment and supplies inventory
Knowledge of DHEC, Fire and Safety, OSHA, Labor Laws regulations
Adherence to HIPAA confidentiality standards and Resident's Rights

Responsibilities

Greet and direct or escort all visitors to their destination in a friendly and helpful manner
Answer all incoming calls and transfer calls or take messages as necessary
Respond to residents, family members, and guests’ questions and concerns and share important information with supervisors as appropriate
Respond and appropriately handle emergency situations in a calm, professional and effective manner
Monitor the front lobby and entrance areas for cleanliness
Provide administrative support for Finance Department
Receive mail, documents, packages, or courier deliveries and deliver or distribute appropriately
Administer health screening for facility admission, as required by the CDC, in relation to COVID or other reasons
Be a good steward of equipment and supplies and maintain appropriate supply inventory
Ensure compliance with all regulations from DHEC, Fire and Safety, OSHA, Labor Laws, etc. and adhere to HIPAA confidentiality standards and Resident’s Rights.
Other duties as assigned