Part-Time Receptionist

Holliday Ingram•Anderson, SC

5d•Onsite

About The Position

Holliday Ingram is seeking a relationship-driven and service-minded individual to join their Anderson office as a Part-Time Receptionist. This role is the first impression of the firm and is responsible for creating an experience that reflects the company's commitment to hospitality, trust, and exceptional service during life’s important moments. The position goes beyond traditional reception duties, serving as an important hub of office operations by balancing client service, communication, coordination, and administrative support to help the team deliver an exceptional closing experience. This role is ideal for someone who enjoys connecting with people, staying organized, multitasking in a fast-paced environment, and creating calm and order behind the scenes.

Requirements

High school diploma or equivalent required
2+ years of experience in a receptionist, customer service, administrative, or client-facing role preferred
Attentive and proactive with the ability to anticipate needs and identify solutions
Excellent verbal and written communication skills
Ability to remain calm, professional, and composed in a fast-paced environment
Strong time management and organizational skills with attention to detail
Strong technical skills, including managing digital records, navigating multiple systems, and supporting file-related tasks
Exceptional customer service and interpersonal skills
Professional presence and positive attitude
Proficiency in Microsoft Office Suite and comfort learning new technology platforms
Demonstrates a hospitality mindset and commitment to creating an exceptional client experience

Nice To Haves

Associate degree preferred

Responsibilities

Answer phone calls and direct to appropriate and responsible party
Manage multi-line/digital phone system and group inboxes across the firm
Take accurate messages and forward to appropriate party
Follow up on all voice mails in timely manner
Greet clients in a friendly and professional manner
Monitor conference rooms, lobby and other client spaces for cleanliness
Ensure conference rooms are equipped for closings
Obtain necessary documents prior to meetings and closings as needed
Receive, coordinate, and deliver all mail and packages in a timely manner
Call clients and agents as necessary to inform them of issues or confirm appointments
Assign new orders received according to the process provided
Order office supplies to maintain office and equipment in proper working order
Manage the coordination of multiple appointments at one time to ensure privacy and to ensure that visitors are directed to the appropriate place
Manage items for pick-up by clients and/or agents
Other duties as assigned