Communication Center - Radio Technician

Bell County•Belton, MO

1d•Hybrid

About The Position

This position involves programming, monitoring, maintaining, upgrading, and troubleshooting the Bell County Public Safety radio system. The role also includes maintaining and updating radio console software, scheduling work activities, tracking service calls and installations, and managing the radio database and software. The technician will assist internal and external users with service needs and new requests, working with leadership to prioritize tasks. The position requires moderate supervision with limited independent judgment and the ability to work outside standard office hours, including weekends and holidays, adhering to the department and county attendance policies.

Requirements

High School graduation or GED equivalent supplemented by experience working with radio or audio systems and programming; or an equivalent combination of education, training and experience.
Hand dexterity is needed to access, enter, and retrieve data using a computer keyboard and to operate standard office and radio equipment.
Vision to read printed materials and a computer screen.
Hearing and speech to communicate in person, over the telephone, and radio.
Ability to lift, carry, push, and pull materials and objects weighing over 50 pounds.
Must possess and maintain a valid state driver’s license with an acceptable driving history.

Responsibilities

Programs public safety radios on the Bell County Public Safety radio system.
Monitors, maintains, upgrades, and troubleshoots system performance.
Maintains and updates radio console software.
Schedules work activities and tracks service calls and installations.
Maintains radio database and software.
Assists directly with internal and external users with service needs and new requests.
Works directly with leadership to determine urgency, deadlines, and timelines.
Performs other related duties as required.
Ability to work outside standard office hours to include weekends, holidays, and after hours.
Adheres to assigned work schedule as outlined in the department and county attendance policies and procedures.