Common Area Attendant - Full Time

Xanterra Travel Collection • Williams, AZ

2d • Onsite

About The Position

The Common Area Attendant is responsible for cleaning and maintaining the hotel’s common areas, helping ensure a clean and comfortable environment for guests. The role includes cleaning carpets in guest rooms and public areas, and may also include assisting with guest room cleaning, bell attendant duties, and carpet care. The attendant welcomes guests, provides directions and assistance, and supports hotel operations through cleaning, stocking, meeting-room setup, and other assigned tasks.

Requirements

• Must be at least 16 years of age.
• Must be available to work weekends.
• Must be able to stand and walk for long periods, sometimes on uneven surfaces, and climb ladders and flights of stairs.
• Must be able to perform the stated physical tasks, including lifting, carrying, pushing, and pulling items and loaded carts.
• Must have the trunk strength to support the body repeatedly or continuously over time.
• Must have the static strength to exert muscle force to lift, push, pull, or carry objects.

Nice To Haves

• Knowledge of the rooms and hotel layout on the Grand Canyon Railway property, including general knowledge of Xanterra Grand Canyon Railway guest services and the ability to convey information to guests.
• Previous experience in a housekeeping or custodial position.

Responsibilities

• Support Xanterra’s Mission Statement, Cultural Pillars, Community Commitment, and Core Values.
• Welcome guests, hold doors, and assist with directions and questions.
• Clean public and Housekeeping restrooms, including mirrors, counters, dispensers, toilets, floors, entryway carpets, and trash cans; repeat as needed.
• Clean hotel carpets in vacant rooms according to management-provided assignments, move and replace furniture, operate carpet-cleaning machinery, dry carpets with fans, and return rooms to Housekeeping.
• Keep machinery clean and in good working order.
• Clean carpets, chairs, and furniture in depot offices, hallways, and hotel meeting rooms as needed.
• Clean lobby slab floors and the north and south hotel entrances.
• Stock linen closets, put away incoming orders, and assist with special assignments.
• Wash, dry, fold, and restock pool towels.
• Clean the exercise room, including windows, mirrors, trash cans, hand towels, and exercise equipment.
• Clean the pool room and surrounding area, including windows, floors, trash cans, chairs, and tables.
• Empty trash, clean vending machine fronts, and sweep and mop vending machine areas.
• Empty trash behind the Front Desk and in Housekeeping as needed, and sweep and mop those areas.
• Keep exterior entrances free of debris; sweep and scrub as needed.
• Clean the lobby by vacuuming carpets and stairs, mopping tile, dusting furniture, collecting trash, and washing windows and glass doors.
• Prepare coffee daily for the lobby station during the AM shift and keep the coffee station clean and stocked.
• Keep ice water stocked in the lobby during the PM shift.
• Vacuum hallways as needed and clean baseboards and dust light fixtures.
• Sweep, vacuum, and mop stairwells as needed.
• Set up meeting rooms according to the weekly list.
• Vacuum, dust, and clean the Santa Fe Room and Grand Canyon Room.
• Occasionally perform Guest Room Attendant and Bell Staff/Utility duties.
• Clean spills as requested and deliver guest room amenities as directed by the Front Desk.
• Maintain cleanliness in the Housekeeping break room and office.
• Report maintenance issues and change accessible light bulbs as necessary.
• Perform other duties as assigned.

Benefits

• Generous benefit program
• Exclusive retail and dining discounts at Grand Canyon Railway and other Xanterra properties
• Opportunity to meet people from across the country and world

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed