About The Position

At Nordstrom, this professional sales role contributes to the company’s customer-service culture and reputation by providing excellent service, working as a strong teammate, and meeting sales goals. The role involves building customer relationships, sharing fashion expertise, and creating experiences that encourage customers to return. In Men's Apparel, the employee helps customers build complete wardrobes suited to their lifestyles, careers, and special occasions. This includes styling across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories to create coordinated looks. The position requires a flexible schedule based on business needs, with hours varying by week and including evenings, weekends, and holiday or event shifts. Occasional flexibility to support other departments may also be required. This is a seasonal commission sales position.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard in each customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Build lasting customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and use of the Personal Book.
  • Maintain flexibility to meet business needs, including evenings, weekends, peak periods, and occasional support for other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including a 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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