Commission Sales - Accessories - NorthPark Center

Nordstrom•Dallas, TX

6d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent customer service, working as teammates, and meeting sales goals. This professional sales role offers earning potential and focuses on helping customers feel good and look their best. In Jewelry, Handbags, Accessories & Luggage, the employee helps customers complete their looks and meet everyday needs by recommending jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. The role uses fashion and product expertise to recommend items suited to customers’ styles and lifestyles and explain product features, materials, craftsmanship, and brand differences. Hours vary by week according to business needs. The role includes evenings, weekends, holiday or event shifts, and may occasionally require flexibility to support other departments. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of achieving targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise and lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.