Seasonal Commission Sales - Home Department - Domain Northside

Nordstrom • Austin, TX

3d • Onsite

About The Position

This is a seasonal commission sales role in Nordstrom’s Home department. The employee provides personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories, using product knowledge, design awareness, and a consultative sales approach to match customers with items suited to their style, needs, and lifestyle. The role focuses on creating an excellent customer experience, building lasting customer relationships, and meeting sales goals.

The employee supports customers through home-related occasions such as moving, entertaining, seasonal updates, and redecorating. The position involves maintaining a customer-ready department, staying informed about products and trends, working collaboratively with the team, and using in-store and digital tools to build a personal customer base. Schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead to lift items.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, customer outreach, and digital tools.
• Provide personalized product recommendations and honest, confident feedback to help customers find home products that suit their style, needs, and lifestyle.
• Set and achieve personal sales goals and remain accountable for results.
• Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise.
• Participate in the bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted resource for customers.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.

Benefits

• Medical, vision, and dental insurance options.
• Retirement benefits, including a 401(k).
• Paid time away, PTO accruals, and holidays.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Education Level: No Education Listed