Seasonal & Regular Commission Sales - Roosevelt Field

Nordstrom•Garden City, NY

22h•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Roosevelt Field. This professional sales role focuses on providing excellent customer service, building lasting customer relationships, meeting personal sales goals, and creating an experience that encourages customers to return. Depending on department, employees help customers shop for apparel, shoes, lingerie, children’s products, jewelry, handbags, accessories, luggage, or home goods. They use product and styling knowledge to make personalized recommendations, support customers with fit and selection, and follow up to build repeat business. Employees deliver Nordstrom’s 5-Point Selling Standard—Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up—and use tools and practices such as digital selling tools, Nordy Club enrollment, and the Personal Book. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts. The position may also require occasional support of other departments. The listed hourly pay is $17.25. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%; commission for Beauty and Men’s Fragrance sales roles is typically 3%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Provide department-specific product guidance and personalized recommendations, including assistance with styling, fit, sizing, product features, materials, craftsmanship, and customer needs.
Work a flexible schedule that may include evenings, weekends, holidays, peak periods, and event shifts, and occasionally support other departments.