About The Position

Nordstrom is hiring a seasonal Commission Sales employee in the Shoes department at Cherry Creek Shopping Center. This professional sales role focuses on providing personalized customer service, building relationships, sharing footwear product and fit expertise, and achieving sales goals. Employees help customers find suitable footwear and create a shopping experience that encourages repeat business. The role includes maintaining a customer-ready department, learning about products and trends, using digital selling tools, and supporting teammates. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest style and fit feedback and help customers select footwear.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
  • Participate in the bi-annual inventory count.
  • Stay current on product knowledge and trends.
  • Contribute to a positive team environment, communicate openly, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits.
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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