Commis de bureau | Office Clerk

Avis Budget Group • Dorval, QC

2d • Onsite

About The Position

As a Maintenance and Damage Clerk, you will assist the Manager with vehicle damages claims processing, processing of incident reports in our claims data base, investigation and review of charge backs to Company, and clerical duties (photocopying; coding and processing of invoices to our payables department.; computer use, filing etc.). You will also assist other administration groups.

Requirements

• Minimum 2 years of office experience with claims experience an asset.
• Excellent team player with strong leadership quality.
• Excellent organizational, time management and analytical skills.
• Detail orientated with the ability to prioritize and act on urgency.
• Excellent verbal and written communication skills.
• Strong computer skills including Microsoft Office.
• Perform well in a busy operation and remain calm under pressure.
• Highly motivated with ability to handle and multitask with a high workload in a fast-paced office environment.
• Progressive thinking (thinking out of the box) to improve processes and create efficiency.
• Clean Driving Record
• Candidates must speak French and English is required in order to provide customer service to someone who does not speak French and resides outside of the province of Quebec.
• Ability to lift up to 50 pounds and enter and exit vehicles.

Responsibilities

• Setting up and preparing claims, including entering information into claim system.
• Answering telephone
• Communicating with branches via telephone and/or emails
• Communicating with insurance company and customers via telephone and/or emails
• Obtaining documents including rental agreements, inspection slips, tow bills and etc. from various sources.
• Responsible and maintaining claims databases.
• Ordering and obtaining with various police department to secure reports.
• Handling and reviewing disputes with insurance company and customers.
• Performing P.O.S. including updates and entries.
• Supporting credit card charges with disputes.
• Various office duties as office demands.
• Weekly status report to management.

Benefits

• Access to Medical, Dental, Vision, Life and Disability insurance
• Full training to learn the business and enhance professional skills
• Employee discounts.
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed