Commis, salle de courrier

Ricoh•Montreal, QC

About The Position

Ricoh is currently seeking a career-oriented individual to manage a high-volume mailroom and copy center. In this role, the selected candidate will be responsible for managing, operating, and monitoring a fleet of office equipment, including copiers, printers, scanners, fax machines, and multifunction devices. Additionally, the primary focus will be on developing customer relationships while providing significant office support.

Requirements

High School Diploma or equivalent work experience
Minimum 2 years of experience working in a mail room or copy centre
Bilingual (English and French)
Excellent interpersonal skills with the ability to quickly develop business relationships
Strong self-motivation to drive results
Excellent communication skills both verbal and written
Effective use of Microsoft Office
Ability to lift 30+lbs. as necessary
Present a professional image at all times to customers and vendors

Responsibilities

Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
Delivery of mail and printing projects throughout the customers site
Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
Download jobs from email or print queue, sizing, reproducing, sorting and finishing
Establishing and maintaining quality controls to ensure work accuracy
Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
Running reports
Keeping logs of downtime, repairs and meter charges of all copiers/printers on site