Commercial Underwriting Coordinator II

HUB International•Irving, TX

8d•Hybrid

About The Position

HUB International is a leading global insurance broker committed to helping individuals and businesses evaluate and manage their risks and insurance needs. They offer a comprehensive range of solutions and are dedicated to providing personalized service and expert guidance. HUB fosters a progressive, entrepreneurial, and collaborative work environment that empowers employees for longevity and success, with a focus on continuous growth and development. This role provides essential support to the underwriting team by building and maintaining commercial underwriting processes through research and data gathering, ensuring efficient workflow management and clear communication with stakeholders. The goal is to establish and sustain smooth underwriting operations through meticulous record-keeping and contributing to high-quality underwriting solutions.

Requirements

Must be a self-starter with ability to prioritize and time-manage while working in a fast-paced environment.
Creative and imaginative problem-solving abilities with a strong desire to create win-win situations.
Strong drive to investigate, gather information, and apply analytical skills for informed decision-making.
Excellent written and verbal communication skills.

Nice To Haves

Experience in mortgage servicing, property insurance or related product or service, is a plus.
Familiarity with financial services products, methods, and coverage is a plus.

Responsibilities

Conduct thorough research and data analysis to support informed commercial underwriting recommendations.
Build and maintain the commercial underwriting processes and workflow to ensure timely progression of applications, from initial submission through final approval, adhering to deadlines and quality standards.
Gather and review documents and data for accuracy and compliance with underwriting guidelines, highlighting any discrepancies or concerns for resolution.
Address inquiries from clients and agents regarding the underwriting process, providing guidance or redirecting them to the appropriate team members for more detailed information.
Generate and distribute regular reports on underwriting statuses, outstanding tasks, and relevant metrics, ensuring all parties stay informed on key timelines and requirements.
Gain familiarity and knowledge of loan servicing operations, including collateral management, insurance requirements, and escrow responsibilities.
Develop and maintain knowledge for Mortgage Protection Insurance for lender-placed and REO risks, tracking and reporting self-service clients through iPol and variant or modified exposure-only programs.
Assess incoming inquiries and escalating advanced or urgent matters to the Supervisor, Management, and/or HFS IT Staff as necessary.