Commercial Underwriting Technician

Hybrid•Hastings, MI

1d•Hybrid

About The Position

Hastings Insurance is seeking a Commercial Underwriting Technician to join its Commercial Lines Support team. The role is intended for someone with commercial insurance experience who wants to develop underwriting expertise. The technician reviews and processes commercial business, makes decisions within established underwriting authority, and works with underwriters and agency partners to support an assigned territory. The position contributes to responsive service for agency partners and to Hastings’ goal of writing sound, profitable commercial business. This full-time position follows a hybrid work arrangement and generally works Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time. Regular in-person work is required at Hastings Insurance’s headquarters in Hastings, Michigan, typically at least one day per month. Candidates must live within a reasonable commuting distance or be willing to relocate at their own expense. Hastings Insurance describes a collaborative, down-to-earth culture in which initiative is valued, growth is encouraged, and good work is recognized. The company highlights its investment in technology, independent-agent partnerships, products and services, and employee development. It is an equal opportunity employer and offers reasonable accommodations during the application and interview process.

Requirements

High school diploma or GED.
Commercial lines insurance experience, preferably in an independent insurance agency, carrier, or similar insurance environment.
Experience servicing commercial accounts, processing policy changes or endorsements, or working with commercial insurance coverage and policy information.
Working knowledge of commercial insurance terminology, coverages, and policy structure.
Ability to assess and interpret underwriting guidelines, procedures, and established authority.
Strong attention to detail and ability to manage multiple priorities.
Strong verbal and written communication skills and a customer-focused approach.
Comfort working with various insurance systems and standard Microsoft Office applications.
Ability to work in a hybrid arrangement with regular in-person work at the Hastings, Michigan headquarters; candidates must reside within reasonable commuting distance or be willing to relocate at their own expense.

Nice To Haves

INS coursework, insurance designations, or other industry education.

Responsibilities

Review, approve, and process commercial insurance applications within assigned authority and underwriting guidelines.
Review and process commercial policy changes and endorsements within established authority.
Prepare policy changes that require additional underwriting review or approval.
Partner with commercial underwriters to service an assigned territory and support profitable growth.
Communicate with agency partners to answer questions, gather information, and provide responsive, professional service.
Apply underwriting guidelines and established authority when reviewing commercial business.
Collaborate with other underwriting technicians and provide coverage and support across the team as needed.
Develop commercial insurance and underwriting knowledge through hands-on experience, training, and professional development.