Commercial Tire Shop Supervisor

East Bay Tire Co. • Yuma, AZ

5d • Onsite

About The Position

The Commercial Tire Shop Supervisor is responsible for customer service at the location and oversees service technicians and counter sales specialists. The supervisor works closely with the location manager on business operations, reviews employees’ work, and supports their career development. The role also manages service department workflow, staffing, safety, inventory, equipment maintenance, and customer service orders.

Requirements

• At least 2 years of experience as a supervisor or manager in a service environment.
• High school diploma or GED equivalent.
• Strong organizational, time-management, and problem-solving skills.
• Dependable and reliable.
• Strong attention to detail and accuracy.
• Valid California Class C driver’s license and a clean, insurable driving record.
• Intermediate proficiency with Microsoft Word and Excel, as well as inventory systems.
• Ability to lift up to 50 pounds.
• Good communication skills.
• Ability to work under high-pressure situations and delegate work.
• Ability to meet deadlines, multitask, and work independently with multiple priorities and tight deadlines.
• Must be fully authorized to work in the United States and physically located in the United States.

Responsibilities

• Greet customers and prepare service orders.
• Assign service work to technicians.
• Maintain parts inventory and order parts as needed.
• Check parts deliveries for accuracy.
• Manage proper waste disposal procedures.
• Ensure equipment maintenance guidelines are followed and schedule repairs when necessary.
• Ensure service estimates meet appropriate guidelines.
• Manage service technicians, including productivity, performance reviews, performance-related issues, payroll and timecards, and disciplinary documentation.
• Enforce safety compliance and provide employee safety training and meetings while maintaining a safe working environment.
• Identify bottlenecks and implement solutions to improve service department workflow efficiency.
• Assist with recruiting and interviewing candidates for open positions.
• Review employees’ work and support career pathing and development.

Benefits

• Medical, dental, vision, accidental death and dismemberment (ADD), life insurance, flexible spending account (FSA), and dependent care assistance program (DCAP) benefit options.
• 401(k) with company match.
• Paid holidays.
• Vacation and sick leave.
• Employee events and perks, including annual Christmas trees, tax services, tailgates, event tickets, birthday celebrations, mingles, and lunches.
• Flexible work hours and an environment that supports work/life balance and employee wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED