About The Position

The Commercial Tire Service Technician is responsible for sales, service, and maintenance of commercial tires and wheels. The role provides excellent customer service and completes work in accordance with company policies, procedures, and the Code of Conduct. On-the-job training is offered for a variety of skills. The position includes tire and wheel installation and maintenance, repairs, rotations, inflation, wheel balancing, and TPMS installation, rebuilding, relearning, or calibration. It also involves washing tires and wheels, testing and installing batteries, operating and maintaining equipment, assisting coworkers, test driving vehicles, and driving service vehicles for offsite and emergency road service. Technicians promote store sales and use the Best Tire Value Promise when engaging with customers.

Requirements

  • Valid driver's license.
  • Excellent customer service skills.
  • Ability to work in a rapid-pace environment.
  • Frequent lifting of 35–75 pounds.
  • Frequent bending, twisting, and kneeling, and continuous squatting, reaching, walking, and standing.

Responsibilities

  • Install and maintain commercial tires and wheels.
  • Repair, rotate, and inflate tires; attach and rebalance wheels.
  • Install or rebuild TPMS and perform relearning or calibration as needed.
  • Wash tires and wheels.
  • Test and install batteries.
  • Use and maintain equipment.
  • Assist other employees.
  • Test drive vehicles.
  • Operate service vehicles to provide offsite and emergency road services.
  • Provide excellent customer service and promote store sales, including use of the Best Tire Value Promise.

Benefits

  • Quarterly bonus.
  • Medical, dental, vision, and life insurance for eligible full-time positions after eligibility criteria are met.
  • Company-funded retirement plan.
  • Paid time off.
  • Short- and long-term disability.
  • Employee discount.
  • Tuition assistance.
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