Commercial Technology Enablement Lead
About The Position
Boston Scientific is seeking a Commercial Technology Enablement Lead to drive adoption of sales technologies and artificial intelligence capabilities across its Cardiology business. This field-facing individual contributor partners with sales leaders and cross-functional teams to turn emerging technologies into practical workflows that improve productivity, sales effectiveness, and customer engagement. The role supports platforms including CardioConnect and CardioAI, as well as future digital capabilities, and leads technology rollouts, field enablement, and continuous improvement so technology investments deliver measurable business value and a positive field experience. The position follows a hybrid work model, with employees required to work at least three days per week from one of the local offices in Arden Hills, Arbor Lakes, or Maple Grove, Minnesota. Sponsorship of an employment visa and relocation assistance are not available at this time. The role is considered safety-sensitive and requires a prohibited substance test.
Requirements
- Bachelor's degree in business, life sciences, information systems, or a related field.
- At least 7 years of experience in medical device or health care sales, clinical operations, sales training, sales operations, technology adoption, or commercial enablement.
- Demonstrated experience leading technology adoption, training, or workflow improvement initiatives with field-based sales or clinical teams.
- Working knowledge of customer relationship management platforms, such as Salesforce, and emerging sales technologies.
- Strong communication, facilitation, analytical, and stakeholder management skills, with the ability to influence cross-functional teams and drive results.
Nice To Haves
- Experience in the medical device industry, preferably within Cardiology.
- Previous experience as a territory manager, clinical specialist, field trainer, or commercial enablement leader.
- Experience supporting technology launches, pilot programs, user acceptance testing, and continuous improvement initiatives.
- Familiarity with generative AI, prompt design, responsible AI practices, and digital adoption methodologies.
- Change management certification or formal training, such as Prosci.
- Experience building field champion networks and driving sustained technology adoption.
Responsibilities
- Drive field adoption of sales technologies and AI capabilities, including CardioConnect, CardioAI, and future platforms.
- Translate technology capabilities into practical workflows that improve sales effectiveness, productivity, and customer engagement.
- Develop guidance for responsible AI use, including prompt development and validation of AI-generated outputs.
- Lead technology rollout readiness, including launch planning, communications, onboarding, and go-live support.
- Partner with Sales Training to deliver role-based learning, demonstrations, and practical resources.
- Build field champion networks and equip sales leaders to reinforce adoption and address barriers.
- Gather field insights through listening sessions, surveys, ride-alongs, and champion networks to identify challenges and opportunities.
- Translate feedback into actionable product, workflow, and training improvements.
- Coordinate field participation in pilots and user acceptance testing for future technology enhancements.
- Define and monitor adoption metrics, including platform utilization, user satisfaction, and business impact.
- Analyze adoption trends to identify opportunities for targeted training and support.
- Partner with IT and product teams to resolve issues and maintain accessible field resources.
- Promote responsible technology and AI use in accordance with company policies, health care compliance requirements, and data privacy standards.
- Reinforce accurate data management and documentation within Salesforce and connected systems.
- Collaborate with cross-functional partners to align technology initiatives and share best practices across Cardiology divisions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
