Commercial Technology Enablement Lead

Boston Scientific • Maple Grove, MN

1d • Hybrid

About The Position

Boston Scientific is seeking a Commercial Technology Enablement Lead to drive adoption of sales technologies and artificial intelligence capabilities across its Cardiology business. The field-facing role partners with sales leaders and cross-functional teams to translate emerging technologies into practical workflows that improve productivity, sales effectiveness and customer engagement. It supports platforms including CardioConnect, CardioAI and future digital capabilities, and leads technology rollouts, field enablement and continuous improvement. As an individual contributor who leads through influence, the role helps ensure technology investments deliver measurable business value and a positive field experience.

The position follows a hybrid work model and requires working at least three days per week from one of the local offices in Arden Hills, Arbor Lakes or Maple Grove, Minnesota. Boston Scientific will not provide employment-visa sponsorship or relocation assistance for this position. The role is classified as safety-sensitive and requires a prohibited-substance test.

Requirements

• Bachelor's degree in business, life sciences, information systems or a related field.
• At least 7 years of experience in medical device or health care sales, clinical operations, sales training, sales operations, technology adoption or commercial enablement.
• Demonstrated experience leading technology adoption, training or workflow improvement initiatives with field-based sales or clinical teams.
• Working knowledge of customer relationship management platforms such as Salesforce and emerging sales technologies.
• Strong communication, facilitation, analytical and stakeholder management skills, with the ability to influence cross-functional teams and drive results.

Nice To Haves

• Experience in the medical device industry, preferably within Cardiology.
• Previous experience as a territory manager, clinical specialist, field trainer or commercial enablement leader.
• Experience supporting technology launches, pilot programs, user acceptance testing and continuous improvement initiatives.
• Familiarity with generative AI, prompt design, responsible AI practices and digital adoption methodologies.
• Change management certification or formal training, such as Prosci.
• Experience building field champion networks and driving sustained technology adoption.

Responsibilities

• Drive field adoption of sales technologies and AI capabilities, including CardioConnect, CardioAI and future platforms.
• Translate technology capabilities into practical workflows that improve sales effectiveness, productivity and customer engagement.
• Develop guidance for responsible AI use, including prompt development and validation of AI-generated outputs.
• Lead technology rollout readiness, including launch planning, communications, onboarding and go-live support.
• Partner with Sales Training to deliver role-based learning, demonstrations and practical resources.
• Build field champion networks and equip sales leaders to reinforce adoption and address barriers.
• Gather field insights through listening sessions, surveys, ride-alongs and champion networks to identify challenges and opportunities.
• Translate field feedback into actionable product, workflow and training improvements.
• Coordinate field participation in pilots and user acceptance testing to support future technology enhancements.
• Define and monitor adoption metrics, including platform utilization, user satisfaction and business impact.
• Analyze adoption trends to identify opportunities for targeted training and support.
• Partner with IT and product teams to resolve issues and maintain accessible field resources.
• Promote responsible technology and AI use in accordance with company policies, health care compliance requirements and data privacy standards.
• Reinforce accurate data management and documentation within Salesforce and connected systems.
• Collaborate with cross-functional partners to align technology initiatives and share best practices across Cardiology divisions.

Benefits

• Core and optional employee benefits are offered; details are available at www.bscbenefitsconnect.com.
• The compensation description states that eligible exempt, non-sales roles may include an annual bonus target and long-term incentives, subject to plan eligibility and other requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior