Commercial Services Specialist II (Manheim)
About The Position
At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support. As a Commercial Services Specialist II, you’ll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish. If you enjoy solving problems, collaborating with others and taking pride in a job well done, apply today! You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track.
Requirements
- High school diploma/GED and 3 years of experience in a related field.
- Strong organizational, problem-solving, relationship-building and interpersonal skills
Nice To Haves
- Bachelor’s degree in a related discipline
- Experience using Salesforce, AS400, Workbench and Excel
- Previous experience as a Commercial Services Specialist
Responsibilities
- Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
- Keep physical and digital vehicle files up to date.
- Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
- Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
- Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
- Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
- Follow all safety procedures while actively supporting a culture of safety excellence.
Benefits
- Minimum of sixteen hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
