Commercial Services Specialist II

Cox Communications • Aurora, CO

13d • Onsite

About The Position

This role supports the full lifecycle of vehicle sales by maintaining accurate records, supporting customers, and coordinating across teams to keep transactions on track. The Commercial Services Specialist II will accurately enter and maintain vehicle information, including VINs, condition reports, pricing, and inventory details in AS400. They will keep physical and digital vehicle files up to date, build strong relationships by responding to inquiries, resolving issues, and ensuring customer requirements are met. This role partners with internal teams to verify titles, track repairs, apply charges, and prepare vehicles for in-lane and online sales. They will review incoming vehicle data, investigate discrepancies, confirm sale eligibility, and provide inventory reporting to customers. Additionally, they will prepare run lists and sale packages, support sale-day operations, balance sales with accounting, and complete invoicing and reporting. The role also requires following all safety procedures while actively supporting a culture of safety excellence.

Requirements

• High school diploma/GED and 3 years of experience in a related field.
• Strong organizational, problem-solving, relationship-building and interpersonal skills.

Nice To Haves

• Bachelor’s degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist

Responsibilities

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED